Account Management Team Lead

Vodafone; Newbury; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Sales Team Leader in the Public Sector Business Markets Sales team. This role is pivotal in expanding market share and fostering a high-performing team. You'll lead efforts to nurture existing accounts while generating new business opportunities. With a commitment to diversity and inclusion, this innovative firm empowers employees to thrive in a flexible hybrid working environment. Enjoy a competitive salary, extensive benefits, and the chance to make a significant impact in the tech communications sector. If you're passionate about technology and leadership, this is the perfect opportunity for you.

Benefits

28 days holiday entitlement

Employee discounts

Pension plan

Share schemes

Paid leave for charity projects

Learning and development tools

Qualifications

• Experience in sales management within technology or consultancy sectors.
• Track record of achieving new business targets.

Responsibilities

• Lead and coach a team of Public Sector Account Managers.
• Achieve sales targets and ensure customer satisfaction.

Skills

Sales Management

Coaching

Customer Engagement

Performance Management

Strategic Selling

IT Literacy

Education

Bachelor's Degree

Tools

CRM Systems

LinkedIn Sales Navigator

Job description

Vodafone Newbury, England, United Kingdom

Vodafone Newbury, England, United Kingdom

2 days ago Be among the first 25 applicants

Location: Flexible: Belfast/Glasgow/Stoke/Newbury + *Hybrid

Salary: Excellent basic salary plus bonus and Vodafone benefits

• Hybrid At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are
  
  
  

Who We Are

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Be part of Vodafone Business UK, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).

What You’ll Do

We have an exciting position for a Sales Team Leader - Inside Sales to join our Public Sector Business Markets Sales team. In this you will play a crucial role in expanding Vodafone UK's market share and making Vodafone #1 place to work.

You will lead, manage and coach a team of Public Sector Account Managers to nurture and grow existing accounts, handing both inbound sales requirements and generating outbound opportunities.

• Creating and leading a high performing team to deliver our sales charter KPI’s. Generating the required amount of activity, customer engagement and pipeline to achieve 3x+ target cover or appropriate to your own / your own team members conversion ratios.
• Achieve customer satisfaction measures/metrics to drive positive customer experience via your team
• Delivery mth, qtr, annual sales target(s) specific to STL role, which is a roll up of your sales team
• Effective coaching and development of individuals within your team. Using Vodafone frameworks and methodologies to guide you. Effective performance management where applicable to drive positive outcomes
• Ensuring a supportive and inclusive environment where team members can bring the best version of themselves to work daily
  
  
  

Who You Are

• Direct experience as a Sales Manager in technology, consultancy or professional services sectors as an within the SMB market
• Demonstrative track record of success in delivering new business targets
• Preferred track record of professional development, performance management and coaching of teams, using applicable methodologies. Virtual team/stakeholder management/mentoring experience will also be considered if applicable
• Commercially astute. Ability to build ROI and business cases through great understanding of customer objectives and challenges linked to their strategic goals
• Ability to demonstrate strategically selling and execution of sales plans. Assessing addressable opportunity and then how this was converted into results
• IT literate and experience of using Sales Tools e.g. CRM systems, LinkedIn Sales Navigator, High Spot
  
  
  

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What We Offer

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.

#vodafoneuk

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Information Services, IT Services and IT Consulting, and Telecommunications

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