Security Team Leader

DPD UK; Oldbury; On-site; GBP 37,000 - 45,000; Full time

Benefits offered by this job

Holiday trading

Health Kiosks

Free On Site Parking

Discounted shopping

Milestone Days off

Job summary

DPD UK is seeking a proactive Security Team Leader for our busy East/West Midlands hubs. You will oversee a team of security officers and gatehouse staff, ensuring safe, compliant operations around the clock.

With a track record in fast-paced environments, you will implement security protocols, manage incidents, and coordinate with the Hub Security Manager to safeguard people, goods and property. We offer a permanent contract, 40.25 hours per week, and a salary of circa £41,000, with benefits

Qualifications

• Proven and demonstrable experience in a fast-paced environment.
• Strong communication skills across all levels.
• Polite, professional and capable of acting with integrity at all times.
• Able to work as part of a team and on own initiative.
• Demonstrates self-motivation and initiative.
• Vigilant to unethical activity and swift in response.
• Embodies DPD values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.

Responsibilities

• Assign work to Security Officers to maximise productivity and prevent incidents.
• Ensure tasks are carried out safely and in line with Security policies.
• Complete and return security documentation accurately and on time.
• Provide incident response and management across the East or West Midlands during shifts.
• Conduct return-to-work meetings and relay information to the Hub Security Manager.
• Manage day-to-day operations including investigations and escalations.
• Act professionally at all times and maintain confidentiality.
• Conduct training with officers requiring upskilling.
• Carry out delegated tasks to support targets and success.

Skills

Leadership

Communication

Teamwork

Integrity

Self-motivation

Professionalism

Flexibility

Job description

• Location: B69 4DA - HUB 3
• Shift pattern: 4 on 4 off
• Working hours: 0700-1900hrs & 1900-0700hrs

Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!

DPD is a Valuable 500 company and a Disability Confident Employer

Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!

DPD is a Valuable 500 company and a Disability Confident Employer

• Contract Type: Permanent / 40.25 Hours Per Week
• Salary: circa £41,000
• Location: B69 4DA - HUB 3
• Shift pattern: 4 on 4 off
• Working hours: 0700-1900hrs & 1900-0700hrs

Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!

DPD is a Valuable 500 company and a Disability Confident Employer

Job Description

The role of security within the business is to protect customer goods, people and property.

The Team Leader will oversee, guide, and support a team of Security officers and Gatehouse operatives, ensuring the effective implementation of security protocols and procedures. This role involves allocating tasks, monitoring performance, conducting training, and serving as a primary point of contact for incidents and escalations 24/7.

Key Responsibilities to include

• Assignment of work to Security Officers to ensure peak productivity to support the prevention and identification of security-related incidents
• Ensure all security officers are carrying out tasks safely and in accordance with Security policies
• Ensure all security documentation, reports and paperwork is completed and returned accurately and in a timely fashion during respective shifts
• Provide incident response and management across the East or West Midlands during shifts
• Conduct initial return-to-work meetings throughout shift and relay this information to the Security Hub Manager
• Manage the day to day operation including investigations, incidents, escalations, employee concerns, staffing, employee security related questions
• Act in a professional manner at all times, and understand responsibilities will require confidentiality
• Conduct training with Officers or Operatives who require upskilling in their role
• Carry out tasks delegated by Hub Security Manager to assist with targets and success

Qualifications

We are looking for people who have the proven ability to lead and motivate a team of people in the Security department;

You must also have;

• Proven and demonstrable experience of working in a fast paced environment
• You will have strong communication skills
• You will be polite and professional at all times and have a willingness to go the 'extra mile'
• Ability to work as a team player and on your own initiative
• Demonstrate high levels of self-motivation and initiative
• You will be highly vigilant to any unscrupulous activity taking swift and appropriate action when required.
• Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
• Displaying a high level of integrity is crucial for this role.
• Drive to take on leadership responsibilities
• Ability to work effectively under pressure and provide initial guidance to security colleagues surrounding on site incidents
• Drive the day to day performance of the on site security teams ensuring best practice and delivery of high standards
• Work in close partnership with colleagues and members of the security management team to support the implementation of the business security strategy
• Exhibit exemplary behaviour and ethics to your security colleagues, acting as a role model.
• Committed to supporting others through training and coaching
• Flexible approach to working location within your given area

Additional Information

About our Benefits

We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Health Kiosks visiting every location
• Vitality at Work
• Free On Site Parking
• Discounted shopping from 100's of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you!