General Manager - Security

DPD UK; Liverpool; On-site; GBP 66,000 - 87,000; Full time

Benefits offered by this job

Holiday trading

Enhanced maternity and paternity

Life assurance 4x salary

Vitality at Work

Free On Site Parking

Retailer discounts

Milestone Days off

Eye tests subsidy

Job summary

DPD UK is seeking a senior security leader to oversee all security matters across the Northern depots, covering Liverpool and the North. You will devise security policy, manage investigations, and provide detailed reports while driving loss-prevention initiatives.

The role reports to the Head of Security and requires strong collaboration with depot teams, external agencies, and major accounts to ensure secure operations.

Qualifications

• Experience leading a security department.
• Ability to devise and implement security policy.
• Proven track record in managing investigations into loss of goods.

Responsibilities

• Oversee security across Northern DPD UK depots and advise on physical, operational and administrative security.
• Develop and implement company security policy in liaison with Head of Security.
• Produce monthly security reports and identify loss reduction opportunities.
• Manage investigations into loss of customers' goods and coordinate with police as needed.
• Liaise with Regional Security Managers and external agencies to maintain security standards.

Skills

Security management

Risk assessment

Investigations

Reporting

Stakeholder liaison

Tools

TAPA standards

ISO regulations

Job description

• Salary: Circa £76,500 plus bonus and company car
• Location: Covering Liverpool area and the North
• Days of Work: Monday to Friday
• Hours of Work: 9:00 - 17:30

Job Description

DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.

DPD is a Valuable 500 company and a Disability Confident Employer.

Key Tasks/Areas of Responsibility

Geographical area of responsibility

Responsibility for all security related matters within Northern DPD UK depots, unless otherwise directed by the Head of Security. This includes individual responsibility of depots where and when required.

Company Security Policy/Strategy

In liaison with the Head of Security you are to devise company security policy and implement it through the creation of workable strategies which will ensure the company objectives are achieved.

Security Related Matters

Through the effective management of the Security Department you are to ensure that appropriate advice and support is given to the business units on all security matters including

• Physical Security
• Operational security
• Administrative Security

Responsible for regularly assessing and identifying security risks within the business units and developing workable solutions, which will minimise these and ensure the company maintains a secure operation.

Ensuring that the Security Department operates in a manner which adds value to the company and which can be displayed as a ‘bottom line’ saving to the business.

Depot Reviews

• Ensure the RSM’s (Regional Security Managers) have conducted reviews at their Depots for the maintenance and improvement of security on their sites to fulfil the company’s main security objectives.

Security Risk Assessments

• As part of the strategy to maintain minimal risk within the business units you are to ensure that the RSM’s maintain and provide a programme of formal Security risk assessments in line with TAPA and ISO regulations.

Investigations

• In conjunction with the RSM’s and LPO’s (Loss Prevention Officers) to improve the claims performance of the business units and ensure customers’ interests remain a high priority, you must organize, monitor, and evaluate investigations into the loss of customers’ goods to prevent any recurrence and improve security.
• To manage critical incidents within the security department and provide detailed evidential reports to local police forces utilising golden hour principles.

Business Reporting

• Responsible for formal reports on security to the appropriate business units on a monthly basis or as required which will give current loss levels, raise security issues and develop initiative to improve claim/loss performance.

Customer Visits

• Where required liaise with and visit external customers on security related issues when necessary to task the RSM’s to ensure this is achieved, working closely with them (particularly major accounts) in a proactive manner to ensure effective security is maintained.

Security Advice

• Organise with the relevant RSM’s for external advice to be given to our external customers if invited to do so on their own security measures to improve the standard of security and the safety of their goods whilst in transit.

External Agencies

• Liaise with the security partnership manager, to support contact with all external agencies, Police, HM Customs and other law enforcement agencies when required to assist the overall security and investigations.

Other duties

• Carry out any reasonable management or company instruction when advised to do so by the Head of Security.

Additional Information

About our Benefits

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Vitality at Work
• Free On Site Parking
• Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.