Security Systems Field Engineer – Flexible & Earning Potential

Securitas Technology Uk; Southampton; Vor Ort; GBP 26.000 - 36.000; Vollzeit

Zusammenfassung

Securitas Technology UK is seeking a field-based service technician to deliver excellent customer service, manage service calls, and carry out routine maintenance. You will work closely with the Area Supervisor and National Call Centre, using PDA software to track visits and keep customers informed.

Based within about 30 minutes of your area, you will handle intruder, access control, CCTV systems, and IP networking tasks.

Qualifikationen

• Minimum 3 years in the security systems industry.
• Proven field service/technical experience.
• Clean UK driving licence.
• Solid understanding of industry standards.
• The right to work in the UK with a 5-year history.
• Strong problem-solving and independent working ability.
• Excellent customer service track record.
• Ability to spot and refer potential sales opportunities (commission available).
• Good communication, time management and planning skills.

Aufgaben

• Deliver excellent customer service, working with the Area Supervisor and National Call Centre.
• Use PDA management software to manage service calls and maintenance visits.
• Attend and resolve daily service calls plus scheduled maintenance work.
• Take responsibility for your vehicle and stock, ensuring they’re properly maintained.
• Bring a proactive, positive, “can-do” approach to every job.
• Join the callout rota, with opportunities for additional earning potential.
• Work flexibly to meet client demand.
• Be based within ~30 minutes of your working area for responsive service.

Kenntnisse

Customer service

Problem solving

Communication

Time management

Independent work

Right to work in UK

SC eligibility (Security Clearance)

Tools

Texecom

Galaxy

Pacom

GE ranges

Lenel

CEM

C-Cure

PAC

Paxton

Milestone

Dahua

Genetec

Jobbeschreibung

Securitas Technology UK is seeking a field-based service technician to deliver excellent customer service, manage service calls, and carry out routine maintenance. You will work closely with the Area Supervisor and National Call Centre, using PDA software to track visits and keep customers informed.

Based within about 30 minutes of your area, you will handle intruder, access control, CCTV systems, and IP networking tasks.