Security Officer

Mitie Cleaning & Hygiene Services; Newcastle-under-Lyme; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Flexible benefits platform

Salary Finance

MiDeals discounts

Cycle to work

Life cover

Mitie Stars rewards

Job summary

Mitie Cleaning & Hygiene Services in the Stoke-on-Trent area is seeking a reliable and professional Security Support Officer for a full-time role with ongoing training and clear opportunities for career progression. As the first point of contact on site, you will provide a visible security presence while delivering excellent customer service, ensuring the safety of staff, visitors and property.

Benefits include a market-leading flexible benefits platform with Salary Finance, MiDeals discounts,

Qualifications

• Valid SIA Licence (Security Guarding or Door Supervisor).
• Strong communication and people skills.
• Ability to work alone and within a team.
• Reliable, flexible attitude.
• Full UK driving licence and own vehicle (essential).

Responsibilities

• Acting as a visible and approachable security presence.
• Keeping staff, visitors, and the site safe and secure.
• Monitoring CCTV and responding to alarms.
• Managing access control and visitor entry.
• Writing clear incident reports and daily logs.

Skills

SIA Licence

Strong communication

People skills

Work independently

Timekeeping

Driving licence (UK)

Job description

Location

Stoke-on-Trent area

Pay Rate

£12.97 -13.45 per hour (site related pay)

About The Role

We are looking for a reliable and professional Security Support Officer to join our team. This is a full-time position with ongoing training and clear opportunities for career progression.

You will be the first point of contact on site, providing a visible security presence while delivering excellent customer service. Your role will be key in ensuring the safety of staff, visitors, and property.

• Acting as a visible and approachable security presence
• Keeping staff, visitors, and the site safe and secure
• Monitoring CCTV and responding to alarms
• Managing access control and visitor entry
• Writing clear incident reports and daily logs

Better places, thriving communities.

Security Support Officer

Location: Stoke-on-Trent area

Pay Rate: £12.97 -13.45 per hour (site related pay)

About The Role

We are looking for a reliable and professional Security Support Officer to join our team. This is a full-time position with ongoing training and clear opportunities for career progression.

You will be the first point of contact on site, providing a visible security presence while delivering excellent customer service. Your role will be key in ensuring the safety of staff, visitors, and property.

What You’ll Be Doing

• Acting as a visible and approachable security presence
• Keeping staff, visitors, and the site safe and secure
• Monitoring CCTV and responding to alarms
• Managing access control and visitor entry
• Writing clear incident reports and daily logs

What We’re Looking For

• Valid SIA Licence (Security Guarding or Door Supervisor)
• Strong communication and people skills
• Ability to work alone and within a team
• Reliable, professional, and flexible attitude
• Good timekeeping and customer service skills
• Full UK driving licence and own vehicle (essential)

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie's 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie's 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

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