Security Support Officer

Mitie; East Midlands; On-site; GBP 15,000 - 21,000; Full time

Job summary

Mitie is recruiting Security Support Officers for a Rolls-Royce site in Derby. The role requires flexibility for 12-hour day and night shifts, including weekends, and involves access control, CCTV monitoring, and incident reporting.

The ideal candidate will hold a valid SIA licence (Security Guarding or Door Supervision), have strong communication skills and a reliable, adaptable approach to work. Training and ongoing safety compliance are key aspects of the position.

Qualifications

• Must have prior security experience.
• Strong communication and customer service skills are required.
• Professional, reliable and flexible attitude to work.

Responsibilities

• Control access, issue passes and check parking permits.
• Monitor CCTV, CCURE systems and door alarms; sign in visitors and deliveries.
• Maintain records, reports and complete incident logs as required.
• Ensure compliance with site procedures, policies and training.

Skills

Security experience

Strong communication

Reliability & flexibility

Education

SIA Licence (Security Guarding/Door Supervision)

Job description

Security Support Officer Location: Rolls-Royce, DerbyPay Rate: £13.12 per hourShifts: 12-hour shifts (Days, Nights, Weekends)

We are seeking reliable and professional Security Support Officers to join our Rolls-Royce contract in Derby. Applicants must be fully flexible and able to work 12-hour day and night shifts, including weekends. Please do not apply if you are unable to commit to these shifts.

Key Responsibilities

Security Operations

• Conduct access control, pass, and parking permit checks.
• Monitor CCURE systems, CCTV, and door alarms.
• Sign in visitors, contractors, and delivery drivers.
• Maintain compliance with site procedures, company policies, and relevant legislation.
• Complete all duties in accordance with Assignment Instructions (AI's).
• Identify and recommend improvements to operational processes where appropriate.
• Ensure compliance with SIA licensing requirements and all mandatory contract training.
• Follow instructions and procedures professionally and consistently.
• Maintain accurate records and reports as required.

Training & Development

• Complete all mandatory training and competency assessments.
• Participate in additional training as required.
• Maintain and develop professional knowledge and skills.
• Ensure SIA licences are renewed at least 16 weeks before expiry.

Security, Safety & Incident Management

• Report all Health & Safety concerns and potential hazards immediately.
• Remain vigilant to security threats and operational risks.
• Use initiative and elevate concerns appropriately.
• Maintain professional conduct when dealing with challenging situations.
• Complete accurate incident reports and notebook entries.
• Conduct scheduled check calls as required.
• Notify emergency services and the Communication Centre of incidents when necessary.
• Previous security experience.
• Valid SIA Security Guarding or Door Supervision Licence.
• Ability to work 12-hour day and night shifts, including weekends.
• Strong communication and customer service skills.
• Professional, reliable, and flexible approach to work.