Security Supervisor & Controller at The Elephant, London

Anchor Group Services; Greater London; Hybrid; GBP 34,000 - 38,000; Full time

Benefits offered by this job

Employee Assistance Programme

Anchor Academy training

Cycle to Work

Uniform provided

Pension scheme

Rewards and recognition

Job summary

Anchor Group Services is recruiting Security Supervisors/Controllers for The Elephant in London. The role covers day-to-day security management in a flagship development with 4 on 4 off shifts and a 42-hour week. Competitive pay and access to Anchor Academy training are included.

You will supervise frontline teams, coordinate incident responses, oversee CCTV, ensure safety and customer service excellence across retail, residential and public areas.

Qualifications

• Valid SIA DS Licence and valid SIA CCTV Licence.
• Full 5-year checkable employment history.
• Experience as Security Supervisor, Team Leader or Control Room.
• Experience operating CCTV and security monitoring systems.
• Strong incident management and decision‑making skills.
• Excellent written and verbal communication skills.
• High standard of report writing and documentation.

Responsibilities

• Lead and supervise all security operations during your allocated shift.
• Manage deployment and performance of the security team.
• Oversee Security Control Room operations, CCTV monitoring and incident response.
• Deliver shift briefings and operational updates.
• Coordinate responses to incidents and welfare concerns, liaising with external agencies.
• Conduct patrols and inspections across areas including contractor monitoring.
• Prepare reports and investigations with accurate records.

Skills

SIA DS Licence

SIA CCTV Licence

Leadership

Incident management

Communication

Team supervision

Report writing

Customer service

Tools

CCTV systems

GDPR compliance

Job description

Anchor Group Services is recruiting Security Supervisors/Controllers for The Elephant in London. The role covers day-to-day security management in a flagship development with 4 on 4 off shifts and a 42-hour week. Competitive pay and access to Anchor Academy training are included.

You will supervise frontline teams, coordinate incident responses, oversee CCTV, ensure safety and customer service excellence across retail, residential and public areas.