Relief Security Officer – Flexible Zero-Hours Shifts (London)

Anchor Group Services; Greater London; On-site; GBP 17,000 - 24,000; Part time

Benefits offered by this job

Anchor Academy courses

Discounted SIA/First Aid training

Auto Enrolment Pension

Cycle to Work Scheme

Full uniform provided

Employee Assistance Programme 24/7

Hospital Saturday Fund

Recognition Awards

Flagship London mobilisation project

Job summary

Anchor Group Services is seeking a Relief Security Officer for The Elephant at Elephant & Castle, London. You will patrol, respond to incidents, and support visitors, residents and staff to maintain a safe environment.

Working on zero-hours shifts with flexible cover, you will help deliver excellent customer service, manage access, and operate security systems across a busy mixed-use destination.

Qualifications

• Valid frontline SIA DS/SG licence is essential.
• CCTV licence or CCTV/control room experience is desirable.
• Flexible to provide shift cover as required.
• Full 5-year checkable employment history.
• Experience in retail, corporate, residential or public sites.
• Excellent written and verbal communication; professional demeanor.

Responsibilities

• Provide flexible cover during holidays, sickness and absence.
• Protect people, property and assets per site procedures.
• Regular patrols across retail, residential and public areas.
• Maintain a visible, professional presence for all stakeholders.
• Respond promptly to incidents and emergencies.
• Monitor access control and challenge unauthorised persons.
• De-escalate incidents involving conflict or anti-social behaviour.
• Operate CCTV systems where authorised.
• Complete accurate incident reports and logs.
• Support events and promotional activities across the development.
• Liaise with emergency services and local authorities as needed.

Skills

Customer service

Communication

Calm under pressure

Observational skills

Problem solving

Flexibility

Education

SIA Frontline Licence (DS/SG)

Tools

CCTV operation

Job description

Anchor Group Services is seeking a Relief Security Officer for The Elephant at Elephant & Castle, London. You will patrol, respond to incidents, and support visitors, residents and staff to maintain a safe environment.

Working on zero-hours shifts with flexible cover, you will help deliver excellent customer service, manage access, and operate security systems across a busy mixed-use destination.