Security Supervisor

OCS; York and North Yorkshire; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Award Winning Employer

Digital Learning

Retail Discounts

Career Growth

Flexible Pay

Job summary

OCS UK & Ireland seeks a Security Supervisor for York Hospital. You will lead a team of Security Officers, delivering a proactive, customer-focused security service across day and night shifts (06:00-18:00 and 18:00-06:00).

Based on a 7 on/3 off and 7 on/4 off pattern, you’ll manage incidents, ensure compliance with health and safety, and build strong relationships with staff, patients and stakeholders while maintaining the highest standards of professionalism.

Qualifications

• Must have the Right to Work in the UK and pass BS7858 screening.
• SIA Door Supervisor or Security Guarding Licence.
• CCTV Licence.
• UK driving licence.
• Experience in a supervisory security role.
• Strong leadership and people management skills.
• Excellent customer service and stakeholder management.
• Strong verbal and written communication skills.
• Knowledge of security operations, incident management and site procedures.
• High integrity, professionalism and attention to detail.

Responsibilities

• Supervising and supporting the security team to deliver a professional, customer-focused security service.
• Acting as the first point of contact for security-related matters, incidents and emergencies on site.
• Ensuring compliance with legislation, site procedures, health and safety requirements, risk assessments and SIA regulations.
• Monitoring premises, CCTV, access control and security operations to ensure safety and security.
• Conducting regular patrols, inspections and security checks per site requirements.
• Managing and responding to incidents with accurate reporting and escalation.
• Supporting recruitment, induction, training and performance management of team members.
• Preparing staff rotas and ensuring appropriate staffing levels.
• Promoting professionalism, accountability, safety and continuous improvement.
• Building relationships with clients, stakeholders and site users.

Skills

Leadership

Customer service

Incident management

Communication

Security operations

Tools

CCTV operations

Job description

About The Role

Days of Working: This position will be based at York Hospital, working the following: 7 On / 3 Off, 7 On / 4 Off Shift Pattern. Days and Night Shifts are 06:00 - 18:00 & 18:00 - 06:00. We cover 365 days a year.

As a Security Supervisor, you will play a vital role in maintaining a safe, secure and welcoming environment for colleagues, visitors, contractors and members of the public. Leading a team of Security Officers, you will ensure the delivery of a professional security service that protects people, property and assets while maintaining the highest standards of customer service, compliance and operational excellence. This is an excellent opportunity for an experienced security professional with strong leadership skills and a commitment to delivering high-quality service in a public sector setting.

This isn't a role for someone who waits to be told what to do. We're looking for a proactive leader who leads from the front, supports their team, and is committed to maintaining the highest standards of service delivery.

Key responsibilities

• Supervising and supporting the security team to deliver a professional, customer-focused security service.
• Acting as the first point of contact for security-related matters, incidents and emergencies on site.
• Ensuring compliance with all relevant legislation, site procedures, health and safety requirements, risk assessments and Security Industry Authority (SIA) regulations.
• Monitoring premises, CCTV systems, access control systems and security operations to ensure the safety and security of people, property and assets.
• Conducting regular patrols, inspections and security checks in line with site requirements.
• Managing and responding to incidents, ensuring accurate reporting, investigation and escalation where required.
• Supporting the recruitment, induction, training, development and ongoing performance management of team members.
• Preparing staff rotas and ensuring appropriate staffing levels to meet operational requirements.
• Promoting a culture of professionalism, accountability, safety and continuous improvement.
• Building and maintaining effective relationships with clients, stakeholders, emergency services and site users.

The ideal candidate should meet the following criteria

• Must have the Right to Work in the UK and the ability to pass BS7858 security screening.
• A valid SIA Door Supervisor or Security Guarding Licence.
• CCTV License.
• UK driving licence.
• Previous experience in a supervisory role within the security industry.
• Strong leadership and people management skills, with the ability to motivate and develop teams.
• Excellent customer service and stakeholder management skills.
• Strong verbal and written communication skills.
• Good knowledge of security operations, incident management and site procedures.
• High levels of integrity, professionalism and attention to detail.
• The ability to make informed decisions and remain calm under pressure.
• Competent IT skills, including experience using incident reporting and security management systems.

Desirable

• Experience working within a public sector environment.
• Experience managing CCTV operations and access control systems.
• First Aid qualification.
• Knowledge of emergency response and business continuity procedures.

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer : Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning : The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth : 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay : Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.