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Sodexo Ltd; Horley; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Wellbeing platform access

Employee Assistance Programme

24hr virtual GP Service

Sodexo Discounts Scheme

Pension Plan

Learning and development opportunities

Bike to Work Scheme

Enhanced benefits and leave policies

Job summary

Sodexo Ltd at Gatwick is seeking a vigilant Security Officer to safeguard people, property and assets. You will perform regular patrols, manage access for staff and visitors, and operate CCTV and alarm systems.

The role requires clear incident reporting and collaboration with emergency services when needed. Experience in security or facilities, a valid SIA licence, and strong customer service skills are essential.

Qualifications

• Valid SIA Door Supervisor or Security Guarding licence – essential.
• Previous frontline customer service experience.
• Strong observational skills with vigilance.
• Calm, professional approach for emergencies and incidents.
• Ability to complete written records and incident reports.
• Flexible and adaptable to team needs.

Responsibilities

• Help maintain a safe and secure environment on site.
• Carry out regular internal, external, perimeter and car park patrols.
• Control access and egress for employees, visitors and vehicles.
• Welcome and book in visitors and contractors with proper inductions.
• Monitor CCTV, access control, fire alarms and other security systems; respond to alerts.
• Respond to fire alarms, intruder alerts, emergencies and calls for assistance.
• Work with colleagues, managers, contractors and emergency services during incidents.
• Carry out staff and vehicle searches when required.
• Support weighbridge operations and record vehicle movements.
• Maintain security records and incident reports; report hazards promptly.
• Provide clear shift handovers and assist with onboarding of new Officers.
• Complete required competency checks and SIA licence updates.

Skills

Frontline customer service

Observation skills

Strong communication

Decision making

Ability to work independently

IT literacy

Team player

Education

SIA Door Supervisor or Security Guarding licence

Job description

Security Officer

Gatwick - Full time

Protect our customers, unlock your career.

At Sodexo, we’re passionate about our people.We know that our teams are the key to delivering exceptional service and the safety of our clients, customers, and employees. If you're a vigilant professional with a passion for security, then secure your career with Sodexo!

A role where you’re the key to keeping everyone safe.

Valued. Recognised. Rewarded.

What you'll do:

• Help maintain a

safe and secure environment for everyone on site, protecting people, property and assets.

• Carry out regular internal, external, perimeter and car park patrols, remaining alert to potential security concerns.
• Control access and egress for employees, visitors, contractors and vehicles.
• Welcome and book in visitors and contractors, ensuring the correct security and induction procedures are followed.
• Monitor

CCTV, access control, fire alarm and other security systems, responding promptly to alerts or incidents.

• Respond effectively to

fire alarms, intruder alerts, emergencies and calls for assistance, following site procedures at all times.

• Work closely with colleagues, managers, contractors and emergency services when responding to incidents.
• Carry out staff and vehicle searches when required and in accordance with site procedures.
• Support weighbridge operations and accurately record vehicle movements.
• Maintain accurate security records, including incident reports, Health & Safety documentation and daily occurrence records.
• Identify and report hazards, near misses, incidents and security concerns promptly.
• Provide clear and professional shift handovers, ensuring important information and ongoing issues are communicated.
• Assist with the onboarding and training of new Security Officers by demonstrating site procedures and tasks.
• Complete required competency checks, training and SIA licence updates to maintain your knowledge and skills.
• Maintain a professional, approachable and customer-focused presence at all times.
• Work flexibly as part of the wider security team to support the needs of the site.

What you'll bring:

• A

valid SIA Door Supervisor or Security Guarding licence – essential.

• Previous frontline customer service experience.
• Previous security, patrolling, facilities or operational experience would be advantageous.
• Strong observational skills with the ability to remain alert and vigilant.
• Excellent communication and interpersonal skills.
• The ability to accurately complete written records and incident reports.
• A calm and professional approach when dealing with emergencies, incidents or challenging situations.
• The confidence to work independently, use your initiative and make appropriate decisions.
• A positive, helpful and customer-focused attitude.
• Basic IT skills with the confidence to use computers and site systems.
• The ability to follow security, Health & Safety and site procedures accurately.
• A flexible and adaptable approach, with the ability to work effectively as part of a team.
• Previous weighbridge experience would be advantageous.
• An

Emergency First Aid at Work (EFAW) certificate would be beneficial.

• A full UK driving licence would be desirable.

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Ready to be part of something greater?

For careers that mean business.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications