Security Officer

Sodexo; Crawley; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Wellbeing platform access

Employee Assistance Programme (EAP)

24/7 Virtual GP Service

Discounts scheme via Sodexo

Pension scheme

Learning and development tools

Bike to Work scheme

Enhanced UK benefits and leave

Job summary

Sodexo is hiring a Security Officer for a full-time role at Gatwick. You will help secure people, property and assets while maintaining professional customer service.

Key duties include patrolling, access control, incident reporting and collaboration with colleagues and emergency services. A valid SIA licence and security experience are preferred, with a focus on safety and customer care.

Qualifications

• SIA Door Supervisor or Security Guarding licence is essential.
• Frontline customer service experience is preferred.
• Experience in security, patrolling, or facilities is advantageous.
• Strong observational and alertness skills.
• Excellent written and verbal communication.

Responsibilities

• Maintain a safe and secure environment on site.
• Carry out patrols of interior, perimeter, and car park areas.
• Control access for staff, visitors and vehicles.
• Welcome and sign in visitors and contractors per procedures.
• Monitor CCTV and security systems and respond to alerts.

Skills

SIA licence

Customer service

Observation

Communication

Record keeping

Independent work

Job description

The following content displays a map of the jobs location - Gatwick

• Plus our Sodexo employee benefits package

Security Officer

Gatwick - Full time

Protect our customers, unlock your career.

At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and the safety of our clients, customers, and employees. If you're a vigilant professional with a passion for security, then secure your career with Sodexo!

A role where you’re the key to keeping everyone safe. Valued. Recognised. Rewarded.

What you'll do:

• Help maintain a safe and secure environment for everyone on site, protecting people, property and assets.
• Carry out regular internal, external, perimeter and car park patrols, remaining alert to potential security concerns.
• Control access and egress for employees, visitors, contractors and vehicles.
• Welcome and book in visitors and contractors, ensuring the correct security and induction procedures are followed.
• Monitor CCTV, access control, fire alarm and other security systems, responding promptly to alerts or incidents.
• Respond effectively to fire alarms, intruder alerts, emergencies and calls for assistance, following site procedures at all times.
• Work closely with colleagues, managers, contractors and emergency services when responding to incidents.
• Carry out staff and vehicle searches when required and in accordance with site procedures.
• Support weighbridge operations and accurately record vehicle movements.
• Maintain accurate security records, including incident reports, Health & Safety documentation and daily occurrence records.
• Identify and report hazards, near misses, incidents and security concerns promptly.
• Provide clear and professional shift handovers, ensuring important information and ongoing issues are communicated.
• Assist with the onboarding and training of new Security Officers by demonstrating site procedures and tasks.
• Complete required competency checks, training and SIA licence updates to maintain your knowledge and skills.
• Maintain a professional, approachable and customer-focused presence at all times.
• Work flexibly as part of the wider security team to support the needs of the site.

What you'll bring:

• A valid SIA Door Supervisor or Security Guarding licence – essential.
• Previous frontline customer service experience.
• Previous security, patrolling, facilities or operational experience would be advantageous.
• Strong observational skills with the ability to remain alert and vigilant.
• Excellent communication and interpersonal skills.
• The ability to accurately complete written records and incident reports.
• A calm and professional approach when dealing with emergencies, incidents or challenging situations.
• The confidence to work independently, use your initiative and make appropriate decisions.
• A positive, helpful and customer-focused attitude.
• Basic IT skills with the confidence to use computers and site systems.
• The ability to follow security, Health & Safety and site procedures accurately.
• A flexible and adaptable approach, with the ability to work effectively as part of a team.
• Previous weighbridge experience would be advantageous.
• An Emergency First Aid at Work (EFAW) certificate would be beneficial.
• A full UK driving licence would be desirable.

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

For careers that mean business.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications