Security Service Engineer - HSS

TN United Kingdom; London; On-site; GBP 50,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Security Service Engineer, where you'll be at the forefront of maintaining high-security systems for esteemed clients. This role offers a dynamic work environment focused on compliance and first-time resolution. You will engage in routine servicing, fault-finding, and digital reporting, ensuring that all systems operate at peak performance. With a competitive salary and a range of benefits, including a company vehicle and extensive training opportunities, this position is perfect for those looking to advance their careers in high-security services.

Benefits

Company vehicle

Private dental cover

Health cover

Life insurance

Pension

Paid travel time

Access to discounts via SECOM Rewards Programme

Extensive training

Career progression opportunities

Qualifications

• Experience servicing high-security systems, particularly intruder alarms and access control.
• Strong problem-solving skills and familiarity with digital reporting.

Responsibilities

• Provide maintenance and reactive support for high-security systems.
• Coordinate with service teams and ensure compliance with installation specs.

Skills

Servicing intruder alarms

Access control

IP CCTV

Problem-solving skills

Digital reporting

Tools

Galaxy

Pacom

VMS platforms

Job description

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As a Security Service Engineer within SECOM’s High Security Services (HSS) division, you’ll provide expert servicing, maintenance, and reactive support across advanced intruder alarm, access control, IP CCTV, and VMS platforms. Working with high-security clients, you’ll ensure systems are maintained to the highest standard, with a strong focus on compliance, professionalism, and first-time resolution.

Include routine servicing of high-security systems, reactive fault-finding, maintenance, completing digital reports, and ensuring compliance with installation specs and client expectations. You'll coordinate with service teams, adhere to PMV and SLA deadlines, collect parts, and maintain excellent customer communication while upholding professional standards on-site.

The ideal candidate

You’ll need experience servicing intruder alarms, access control, IP CCTV, and related systems. Familiarity with Galaxy, Pacom, and VMS platforms is highly desirable. A full UK driving licence is essential. Strong problem-solving skills, digital reporting knowledge, and a team-oriented mindset are also key for this role.

Why apply ?

Average annual earnings - £50,000 - £55,000 a year

Company vehicle

Private dental and health cover

Life insurance

Pension

Paid travel time to and from work

Access to 100s of discounts on hospitality, retail, entertainment via the SECOM Rewards Programme.

Candidates will also benefit from extensive training and clear career progression paths through SECOM’s National Training Academy