Security - Security Officer

Bidvest Noonan; Eccles; On-site; GBP 14,000 - 18,000; Part time

Job summary

Bidvest Noonan Group seeks a Relief Security Officer to deliver professional, customer-focused security across Media City, safeguarding tenants, visitors, contractors, employees and property. You will cover various shifts and security functions to support estate operations.

The role requires a valid SIA Door Supervisor license, excellent communication, calmness under pressure, and the ability to work independently or as part of a team.

Qualifications

• Valid SIA Door Supervisor.
• Excellent communication and interpersonal skills.
• Good written and verbal English.
• Ability to remain calm under pressure.
• Flexible approach to working hours including days, nights, weekends and bank holidays.

Responsibilities

• Security Operations: patrols of estate, buildings, car parks and public areas; monitor incidents and alarms; maintain visible security presence; complete incident reports and handovers; assist in emergencies.
• Access Control: monitor access/egress; verify IDs; manage visitor sign-in and passes; challenge unauthorised persons.
• Customer Service: provide excellent service to tenants, visitors, retailers and the public; offer directions; act as ambassador for Media City.
• Health & Safety: identify hazards, conduct safety inspections, ensure policy compliance; support during events and maintenance.
• Event & Estate Support: assist with crowd management; support loading bay operations and contractor management.

Skills

Excellent communication and Interper­s

Good written and verbal English

Calm under pressure

Flexible shifts

Independent & team player

Attention to detail

Situational awareness

Problem solving

Customer focus

Teamwork

Education

SIA Door Supervisor

Job description

Location: Media City, Salford Quays
Reporting To: Duty Manager / Security Manager
Contract: Relief (Covering Annual Leave, Sickness, Events, and Additional Operational Requirements)

Job Purpose

To provide a professional, customer-focused security service across Media City, ensuring the safety and security of tenants, visitors, contractors, employees, and property. The Relief Security Officer will support operational requirements across the estate, covering a variety of shifts and security functions as required.

Key Responsibilities

Security Operations

• Conduct internal and external patrols of the estate, buildings, car parks, and public areas.
• Monitor and respond to security incidents, emergencies, alarms, and suspicious activity.
• Maintain a visible security presence to deter crime, anti-social behaviour, and unauthorized access.
• Complete incident reports, occurrence logs, and handover documentation accurately and professionally.
• Assist in the management of emergency situations, including evacuations, first aid incidents, and fire alarms.

Access Control

• Monitor access and egress points across the estate.
• Verify identification and authorisation of visitors, contractors, and delivery personnel.
• Manage visitor sign-in procedures and issue passes where required.
• Challenge unauthorised persons in a professional and courteous manner.

Customer Service

• Provide exceptional customer service to tenants, visitors, retailers, and members of the public.
• Offer directions and assistance when required.
• Act as a positive ambassador for Media City at all times.
• Build and maintain effective working relationships with tenants and stakeholders.

Health & Safety

• Identify and report hazards, defects, and unsafe practices.
• Conduct safety inspections as directed.
• Ensure compliance with site policies, procedures, and Health & Safety legislation.
• Support estate operations during events, maintenance works, and traffic management activities.

Event and Estate Support

• Support large-scale events, productions, and public activities across MediaCity.
• Assist with crowd management and pedestrian safety measures.
• Provide additional security coverage during high-profile events and busy periods.
• Support loading bay operations and contractor management where required.

Person Specification

• Valid SIA Door Supervisor.
• Excellent communication and interpersonal skills.
• Good written and verbal English.
• Ability to remain calm under pressure.
• Flexible approach to working hours, including days, nights, weekends, and bank holidays.
• Ability to work independently and as part of a team.
• Basic IT skills for report writing and incident management systems.
• Previous experience within a commercial estate, corporate environment, or public space.
• Professionalism
• Integrity
• Accountability
• Communication
• Customer Focus
• Teamwork
• Situational Awareness
• Problem Solving
• Attention to Detail

Working Conditions

• Mixture of day, night, weekend, and bank holiday shifts.
• Standing and patrolling for extended periods.
• Requirement to respond to incidents and emergencies across the estate.

Additional Requirements

The post holder must maintain high standards of appearance, conduct, and professionalism at all times and represent Media City and the security team positively. Flexibility is essential as shifts will be allocated in line with operational requirements, special events, annual leave coverage, and business needs.

"To protect people, property, and reputation while delivering outstanding customer service across Media City."

About Us

For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come.'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’