Security Receptionist/Administrator

TN United Kingdom; Gosport; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Security Receptionist/Administrator to join their team in Gosport. This role offers a unique opportunity to build a rewarding career in aviation, ensuring a safe and welcoming environment for visitors. You will be the first point of contact, responsible for managing the reception area, providing exceptional customer service, and supporting security operations. With comprehensive on-the-job training and a focus on teamwork, you will thrive in a supportive atmosphere that values integrity and excellence. Join a company that prioritizes your development and well-being, offering generous benefits and a collaborative workplace.

Benefits

206 hours annual leave

YuLife wellbeing services

Bonus opportunities

Generous paid sick leave

Life assurance cover

Salary sacrifice cycle to work scheme

Onsite gym

Seasonal flu jabs

Qualifications

• Experience in a customer-facing role is essential.
• GCSEs in English and Maths at Grade C or equivalent required.

Responsibilities

• Staff the Reception desk and answer phone calls professionally.
• Provide administration support to the security management team.
• Ensure a high standard of customer service at all times.

Skills

Customer Service

Interpersonal Skills

Communication

Problem Solving

Education

GCSEs English and Maths Grade C or equivalent

Security Vetting Training (DISA)

Job description

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Security Receptionist/Administrator, Gosport

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Client:

Standard Aero

Location:

Gosport, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

f058539c6719

Job Views:

12

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Build an Aviation Career You’re Proud Of

Build your career with integrity by working at a company that doesn’t just treat you like a number. You’ll get the tools to do things right in a clean and safe work environment and the trust to fix any issue that comes your way. Our on-the-job training and team of experts mean you’ll be set up for success.

Key responsibilities and duties:

• Staffing the Reception desk when required, ensuring Reception is not left unattended at any time;
• Answering all telephone calls in a polite and professional manner;
• Issuing access badges and cards;
• Operate and monitor security systems, CCTV and alarms and respond in accordance with procedures;
• Providing administration support to the security management team.
• Assist where necessary with the New Starter induction process
• Handling internal and external enquiries (via telephone or face to face) in a helpful manner, striving to answer queries and solve problems with a “can do” attitude;
• Providing an excellent standard of customer service at all times, being an ambassador for the company’s vision of “setting the standard of customer service”;
• Working effectively with the Fleetlands site security team, ensuring that Reception and Security are communicating relevant information and working in sync, to maximum efficiency at all times;
• Sufficiently managing and maintaining stock levels of stationary and required documents and forms accessible;
• Ensuring all relevant records and logs are updated accurately and regularly and that all information required is included;
• Completed all relevant administration tasks which may change through time in line with requirements;
• Undertaking any ad hoc related duties that may arise (as instructed by line manager) such as receiving deliveries;
• Assisting in planning and preparation for on-site visitors;
• Ensuring all visitors are advised of site security and health & safety requirements;
• Ensuring the Reception area is kept in a suitable condition for visitors and maintaining a good Company image;
• Carryout ITAR clearance activities, in accordance with Company requirements;
• Adhering to all Health and Safety rules and regulations;
• Working in line with our organisational values (Integrity, Respect, Excellence, Innovation and Teamwork);
• Adherence to our Quality Management Systems (QMS), Safety Management Systems (SMS), Environmental Management Systems (EMS) and all associated Business Manuals.
• Management of cryptographic account
• Ability to obtain Security Clearance (SC) (e)
• Ability to work with other teams and communicate effectively; (e)
• A polite, professional and respectful manner; (e)
• Excellent interpersonal skills; (e)
• Ability to follow rules and regulations. (e)

Organisational Relationships:

• Reports to the Site Security Manager;
• Internal and external visitors;
• Security Team;
• All Vector staff.

Professional Qualifications/Education and Training:

• GCSEs English and Maths Grade C or equivalent; (e)
• Security Vetting Training (DISA, Defence Industry Security Association). (d)

Experience:

• Experience in a customer facing role; (e)
• Experience of working in a regulated environment; (d)
• Experience in Security Vetting procedures. (d)

Benefits that make life better:

• 206 hours annual leave per year for employees working 37 hours per week, plus 8 public holidays
• YuLife wellbeing services, including 24/7 virtual GP service, Employee Assistance Program, personalised online fitness programs, and many more!
• Bonus opportunities
• Generous paid sick leave
• Life assurance cover
• Salary sacrifice cycle to work scheme
• Onsite gym at both the Fleetlands and Almondbank sites
• Seasonal flu jabs administered on site each year by Bupa