Security Operations Room Operator

Sapient Insight; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A specialized insight provider in the London Area is seeking a full-time Security Operations Room Operator. Responsibilities include monitoring security systems, responding to alerts, and conducting risk assessments. The ideal candidate will have strong analytical skills and the ability to work effectively under pressure. Previous experience in a security role is advantageous. This position requires flexibility for shifts, including nights and weekends. Join a team committed to leveraging technology and human insight for strategic decisions.

Qualifications

• Proficiency in monitoring security systems, assessing risks, and implementing security protocols.
• Strong analytical and problem-solving skills for real-time data analysis and incident response.
• Excellent communication skills for stakeholder coordination and report writing.
• Proven ability to work calmly and efficiently under pressure in dynamic and high-stakes situations.

Responsibilities

• Monitor and manage security operation systems.
• Analyze real-time data and respond to security alerts.
• Create detailed incident reports and conduct risk assessments.
• Collaborate with teams to ensure safety and security.

Skills

Monitoring security systems

Analytical and problem-solving skills

Excellent communication skills

Knowledge of digital tools in security

Ability to work under pressure

Attention to detail

Job description

Sapient Insight specializes in providing clients with actionable insights derived from digitized human networks and open-source analytical software. With a focus on discovering verified and novel information, Sapient Insight empowers clients to make informed, strategic decisions by offering a competitive advantage. By combining cutting‑edge technology with trusted human networks, the company delivers unique perspectives, even in challenging geographies or complex situations. Sapient Insight is dedicated to utilizing technology to harness the power of human perspective effectively.

Role Description

This is a full‑time, on‑site role located in the London Area, United Kingdom, for a Security Operations Room Operator. In this role, the Operator will monitor and manage the security operation systems, respond to security alerts, analyze real‑time data, and provide swift, reliable communication to key stakeholders during incidents. The role also includes creating detailed incident reports, conducting risk assessments, and collaborating with teams to ensure the safety and security of personnel, assets, and operations.

Qualifications

• Proficiency in monitoring security systems, assessing risks, and implementing security protocols.
• Strong analytical and problem‑solving skills for real‑time data analysis and incident response.
• Excellent communication skills for stakeholder coordination and report writing.
• Knowledge of digital tools and software used in security operations room environments.
• Proven ability to work calmly and efficiently under pressure in dynamic and high‑stakes situations.
• Previous experience in a security operations or related role is an advantage.
• Strong attention to detail and ability to manage multiple tasks simultaneously.
• Flexibility to work shifts, including nights, weekends, and holidays as needed.
• Familiarity with risk management or incident management processes is beneficial.