Security Operations Lead - London: Risk & Incident

PINKERTON | Comprehensive Risk Management; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Pinkerton | Comprehensive Risk Management is seeking a Security Operations Manager to oversee client-occupied facilities in London, managing access control, CCTV, security policies, and incident response. You will collaborate with local law enforcement and building management, ensuring robust security across on-site and off-site operations.

Based at the London HQ, the role requires a minimum of 3 days in the office per week and emphasizes leading risk assessments, security training, and QA of

Qualifications

• Bachelor's degree in security management or related field.
• 5-7 years in security operations within a corporate environment, including manned guarding, physical and technical security (access control and CCTV), and incident management.
• Experience in developing and implementing security policies and procedures; liaison with law enforcement and security agencies is essential.
• Strong communication, leadership and analytical skills; proficient with security management software.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Coordinate access to client-occupied areas, manage security alarms and CCTV systems, and ensure effective use of automated access control systems.
• Conduct security inspections, implement counter-terrorist measures with local management, assist in risk categorization, and identify security requirements.
• Implement physical security policies, conduct compliance checks, and maintain a Local Security Procedures document.
• Provide regular security awareness training, ensure staff understanding of incident reporting protocols, and support security training initiatives.
• Establish and maintain communication with local law enforcement, security agencies, and building management at client locations; facilitate security measures for client events as necessary.
• Report and elevate security incidents, develop incident management plans, and participate in investigations into breaches when required.
• Ensure quality assurance for on-site and off-site security providers and supervise manned guarding services.
• Evaluate security intelligence, deliver reports and briefings to stakeholders, and record and analyze security-related incidents.
• Coordinate communications for special event security tasks, conduct travel security risk assessments, and manage incident responses for client travelers.

Skills

Security operations

Risk assessment

Incident management

Crisis management

Security policy

Stakeholder comms

English proficiency

CCTV systems

Access control

Law enforcement liaison

Leadership

Education

Bachelor's degree in security management or related field

Tools

Security management software

Job description

Pinkerton | Comprehensive Risk Management is seeking a Security Operations Manager to oversee client-occupied facilities in London, managing access control, CCTV, security policies, and incident response. You will collaborate with local law enforcement and building management, ensuring robust security across on-site and off-site operations.

Based at the London HQ, the role requires a minimum of 3 days in the office per week and emphasizes leading risk assessments, security training, and QA of