Security Officer X2

City of London Corporation; Greater London; Hybrid; GBP 40,000 - 44,000; Full time

Benefits offered by this job

Security training programme

Professional development

Supportive team

Iconic landmark environment

Job summary

City of London Corporation is seeking Security Officers for Tower Bridge, a landmark with high visitor footfall. You will provide proactive security, deliver excellent customer service, and support emergency procedures across Tower Bridge, the Engine Rooms, and related premises.

The role requires security experience, CCTV proficiency, strong communication skills, and a valid SIA licence. Shifts are rotating 12-hour patterns with weekend work, and a Basic Disclosure check is required.

Qualifications

• Experience in a visitor attraction or customer-facing environment.
• Experience with CCTV monitoring and security systems.
• Excellent communication and customer service skills.
• Good IT skills including Microsoft Office and Outlook.
• Experience following procedures and producing written reports.
• Knowledge of Health and Safety principles.
• Current SIA Door Supervisor and CCTV Licence.
• First Aid at Work qualification or willingness to train.
• Experience with access control systems, fire alarms and emergency procedures.
• Experience conducting risk assessments.

Responsibilities

• Maintaining a visible security presence across the site.
• Monitoring CCTV and security systems from the Security Control Room.
• Conducting internal and external security patrols.
• Responding to incidents, emergencies, and reports of suspicious activity.
• Supporting evacuation, invacuation, and emergency procedures.
• Managing contractor access, deliveries and permits to work.
• Liaising with the Police, emergency services and partner agencies when required.
• Supporting Bridge Lift operations and participating in the out-of-hours call-out rota.
• Producing accurate incident reports and maintaining security records.
• Assisting visitors and delivering excellent customer service at all times.

Skills

Security experience

CCTV monitoring

Communication

IT skills

Reports writing

Health & Safety

SIA Licence

First Aid at Work

Access control

Emergency procedures

Tools

Microsoft Office

Outlook

Job description

Level of DBS required for this role: Basic

Level of vetting required?: No security vetting is required

Is this a politically restricted post?: No

Does this post require a Baseline Personnel Security Standard (BPSS) check?: No

Salary: £40,008 - £44,128 Inclusive of all allowances

Hours of Work/Work Pattern: Monday to Sunday - Rotating 12-hour shifts working 4 days on / 4 days off pattern, 07:00 – 19:00 or 19:00 – 07:00 11 hours with a 1-hour unpaid break.

We reserve the right to close the advert earlier should we receive a high number of applications. We therefore encourage you to apply early.

Protect One of London's Most Recognisable Landmarks

Tower Bridge is one of the world's most famous visitor attractions, welcoming hundreds of thousands of visitors every year. We are seeking professional, motivated and customer-focused Security Officers to join our dedicated security team and help protect this iconic landmark, its visitors, staff, and infrastructure.

This is a varied and rewarding role that combines security operations, public safety, customer service, and emergency response. No two days are the same.

About the Role

As a Security Officer, you will provide a professional, proactive, and responsive security service across Tower Bridge, the Engine Rooms, and associated premises. You will help maintain a safe and secure environment whilst delivering exceptional customer service to visitors, contractors, and stakeholders.

Key Responsibilities

• Maintaining a visible security presence across the site.
• Monitoring CCTV and security systems from the Security Control Room.
• Conducting internal and external security patrols.
• Responding to incidents, emergencies, and reports of suspicious activity.
• Supporting evacuation, invacuation, and emergency procedures.
• Managing contractor access, deliveries and permits to work.
• Liaising with the Police, emergency services and partner agencies when required.
• Supporting Bridge Lift operations and participating in the out-of-hours call-out rota.
• Producing accurate incident reports and maintaining security records.
• Assisting visitors and delivering excellent customer service at all times.

What We're Looking For

Essential Skills and Experience

You will ideally have:

• Security experience within a visitor attraction, museum, exhibition venue, or similar customer-facing environment.
• Experience of CCTV monitoring and security systems.
• Excellent communication and customer service skills.
• Good IT skills, including Microsoft Office and Outlook.
• Experience following procedures and producing written reports.
• Knowledge of Health and Safety principles.
• The ability to remain calm, professional and decisive during incidents and emergencies.
• Current SIA Door Supervisor and CCTV Licence.
• First Aid at Work qualification (or willingness to undertake training).
• Experience with access control systems, fire alarms, and emergency procedures.
• Experience conducting risk assessments.

What We Offer

• The opportunity to work at one of the UK's most iconic landmarks.
• Comprehensive security training and development programme.
• Ongoing professional development and refresher training.
• A varied operational role within a professional and supportive team.
• The opportunity to contribute directly to the safety and security of visitors, staff and a nationally significant site.

Working Pattern

This role operates on a rotating shift pattern of:

7am to 7pm / 7pm to 7am

including weekends and bank holidays as part of the roster.

This post is exempt from the Rehabilitation of Offenders Act and as part of the selection process the successful applicant will be required to obtain a Basic Disclosure & Barring Service check.

The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do.

Closing date: 23:59pm on 19 October 2026

Interviews will be held on 2 November 2026

The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.

Because our roles are so varied, we don't have a 'one size fits all' policy for workplace attendance. How many days a week you'll be required to attend your workplace will depend on the requirements of your role. It's important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs.

For more information on our categories for workplace attendance, please view our guide here .

We will be reviewing this policy and approach at regular intervals to ensure we're meeting our attendance needs.