Security Officer (Retail)

Bayley & Sage; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in London is seeking a security officer to maintain safety and security within their busy stores. The role requires strong communication skills, 3-5 years of relevant experience, and the ability to handle emergencies effectively while providing exceptional customer service.

Qualifications

• 3-5 years of experience in security or customer-facing roles.
• Ability to manage and communicate effectively.
• Experience in handling challenging situations confidently.

Responsibilities

• Support customers and teams while maintaining a high standard of service.
• Respond swiftly and confidently to emergencies.
• Report all incidents immediately and ensure documentation.

Skills

Communication

Problem-solving

Customer service

Job description

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We are looking for a security officer who has a minimum of 3 - 5 years of experience in a hospitality or corporate environment, either in a security or customer facing role.

Can manage, communicate effectively, evaluate, develop, and have confidence in handling challenging situations. Be part of our store teams, assist customers, answer questions and at the same time provide a security presence in our stores.

This is a fantastic opportunity to work in our busy Bayley & Sage stores, where no two days are the same. In this role, you will work with our store teams to ensure the safety and security of our customers and employees. You will be a friendly, welcoming face and be confident interacting while all the time ensuring our store environments are safe and secure.

What will I be doing?

Responsibilities include but are not limited to:

• You are in stores to support our customers and teams, to offer assistance and achieve and maintain a high standard of customer service.
• To respond in a swift and confident manner to all emergencies.
• Ensure that all incidents are reported immediately, necessary actions are taken, and the incident is documented.