Retail Security Officer

Rossi Security; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking dedicated and professional SIA licensed Door Supervisors and Security Officers to ensure the safety of luxury retail clients in Central London. This role requires flexibility, as you will work on a shift basis, including weekends and holidays. With a strong emphasis on customer service, you will be responsible for maintaining security standards and dealing with any potential issues. The company offers comprehensive training and a clear pathway for career progression, making it an exciting opportunity for those looking to grow in the security sector. Join a team that values its employees and rewards hard work with a variety of benefits.

Benefits

Clear Pathway for Career Progression

Employee Wellbeing Portal

Employee Recognition Program

Employee Referral Scheme

Financial Wellbeing Advance Tool

Uniform Support

Free Basic Training

Generous Annual Holiday Entitlement

Statutory Sick Pay

Monthly Rotas

Qualifications

• Must hold a frontline SIA license and have a strong customer service background.
• 5 years of checkable employment history is required.

Responsibilities

• Conduct regular site checks to ensure security and safety.
• Provide high-level customer service while managing security.

Skills

Customer Service

Communication Skills

Flexibility

Emergency Handling

Education

SIA License

5 Years Checkable Employment History

Job description

Salary: We offer a competitive pay range – depending on your experience & client location.

Job Type: We have a variety of permanent Full-Time & Part-Time positions available. This role requires shift work, including Saturdays, Sundays, and Bank Holidays, so flexibility for emergency covers and adherence to the pre-planned monthly rotas is required.

The Company:

Rossi Security has been providing top-quality Luxury Retail Security to high-end clients in Central London areas such as Mayfair, Knightsbridge, Bond Street, and Sloane Street as an SIA Approved Contractor with ISO 9001 Certification since 2009.

We offer a full training programme to help you thrive within the company. There is genuine room for progression for exceptional talents – we are known for promoting internally and rewarding our employees with a host of other benefits.

Included but not limited to:

• Clear pathway for career progression
• Full-time flexible shifts up to 12 hours per day/60 hours per week
• Flexibility as Full-Time and Part-Time Permanent positions are available
• Employee wellbeing portal
• Employee Recognition Program
• Employee Referral Scheme (Refer a friend and get a bonus)
• Financial Wellbeing Advance Tool to access part of salary early
• Uniform Support
• Free Basic Training
• Generous Annual Holiday Entitlement
• Statutory Sick Pay
• Monthly rotas

The Role:

We are on the hunt for top talent. We require professional, flexible, and attentive SIA licensed Door Supervisors and Security Officers to safeguard our Luxury Retail clients in Central London. You will carry out regular checks of sites to identify, report, and deal with any situations that could compromise security. You will be responsible for ensuring all areas are safe and secure while providing a consistently high level of customer service, in line with our company values.

Minimum Requirements:

• Frontline SIA licensed
• First-class customer service and communication skills
• The right to work in the UK either by a valid visa or right to work documentation
• The successful applicant must have 5 years’ checkable employment history in accordance with the British Standard 7858
• You must take pride in being articulate and well-presented at all times
• You must be able to handle difficult, pressurised, and/or emergency situations
• Working flexibility

Please click on the APPLY button to send your CV for this role.

Working at Rossi Security means being part of a company that values its employees.