Security Officer - Oxford, OX5 1GN

Ward Security; Oxford; On-site; GBP 15,979 - 22,758; Full time

Benefits offered by this job

SIA licensing support

Cycle to work scheme

Company pension

Life assurance

Training and progression

Employee assistance program

Retail and dining discounts

Gym membership discounts

Job summary

Ward Security is seeking an experienced Security Officer to safeguard a technology park in Oxford. You will provide exceptional customer service, maintain a professional environment and uphold high security standards, with a focus on clear reporting and proactive issue resolution.

The role requires an SIA licence, strong communication skills, and a background in security. IT systems literacy and the ability to operate emergency equipment are essential.

Qualifications

• SIA licence required.
• Proven experience as Security Officer (min 1 year).
• Excellent customer service and communication skills.
• Professional attitude and appearance.
• Ability to deliver clear verbal and written reports.
• IT literate and able to operate detecting systems and emergency equipment.

Responsibilities

• Act as point of contact for staff and visitors.
• Provide clear information in person, by phone or email.
• Report issues to supervisor/duty manager.
• Respond to emergencies.
• Carry out ID checks.
• Be vigilant to Health and Safety risks.
• Ensure reception areas and meeting rooms are kept clean.

Skills

Communication skills

Customer service

Professionalism

Report writing

Tools

IT systems

Job description

Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?

We are seeking an experienced and adaptable Security Officers to safeguard a thriving Technology Park based in Oxford.

The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation.
Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.

Role: Security Officer
Pay Rate:£14.06 per hour
Shift Pattern:Days, Nights and Weekends average 54 hours per week
Location: Oxford, OX5 1GN
Role Requirements: SIA Licence

Benefits include:

• Financial support for SIA Licensing and renewal
• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Progression, training, and development opportunities

Additional benefits we offer via our ReWard membership :

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

Must have:

• Valid SIA licence
• Good customer service and communication skills
• Proven work experience as a Security Officer(min 1year)
• Excellent customer service and communication skills
• Professional attitude and appearance
• Have an ability to deliver succinct and clear verbal and written reports where necessary.
• Ability to be resourceful and proactive when issues arise
• Excellent organisational skills
• Surveillance skills and detail orientation
• 5-year checkable work history
• IT literate- Ability to operate detecting systems and emergency equipment

Main Duties:

• Act as a point of contact and information center to staff and visitors.
• Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.
• Report any issues to the supervisor or duty manager
• Always conduct yourself in a professional manner
• Respond to emergencies
• Deal with conflict in an appropriate manner if required
• Write up incidents to the standard expected by Management
• Carry out ID checks
• Be vigilant to the Health and Safety risks
• Work on own initiative
• Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members.