Security Officer - London - EC3V 3LL

Ward Security; Greater London; Hybrid; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Cycle to work scheme

Pension scheme

Life assurance

Employee referral programme

Training and progression

Gym discounts

Retail discounts

Restaurant vouchers

Cinema tickets

EAP access

Job summary

Ward Security is seeking an experienced Security Officer for a prominent facility in London. The role focuses on delivering exceptional customer service, maintaining a professional environment, and upholding high security standards.

You will handle ID checks, respond to emergencies, and provide information to staff and visitors while operating within a corporate security setting. The position offers a competitive hourly rate, a Monday–Friday 14:00–23:00 shift, with occasional Saturdays, and

Qualifications

• Valid SIA licence
• Excellent customer service and communication skills
• Proven work experience as a Security Officer (min 1 year)
• Good at delivering succinct and clear reports
• Proactive and resourceful in issue resolution
• Experience with corporate security is a plus

Responsibilities

• Act as a point of contact for staff and visitors
• Provide information to staff and visitors in person, by phone or email
• Respond to emergencies and report incidents
• Carry out ID checks and ensure security procedures are followed
• Maintain professional appearance and demeanor at all times
• Keep reception area clean and coordinate with cleaning staff

Skills

SIA Licence

Customer service

Communication

Security Officer experience

Reporting

IT literate

Surveillance

Job description

Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way?

We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London, EC3V 3LL

The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation.
Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.

Role: Security Officer
Pay Rate: £15.48 per hour
Shift Pattern: Monday - Friday 14:00 - 23:00 - Also work a few Saturdays each month.
Location: London, EC3V 3LL
Role Requirements: SIA Licence

Benefits include:

• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Employee referral scheme
• Progression, training, and development opportunities

Additional benefits we offer via our ReWardmembership

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

Must have:

• Valid SIA licence
• Good customer service and communication skills
• Proven work experience as a Security Officer (min 1year)
• Excellent customer service and communication skills
• Professional attitude and appearance
• Have an ability to deliver succinct and clear verbal and written reports where necessary.
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Experience within a Corporate Security (min 1year)
• Surveillance skills and detail orientation
• 5-year checkable work history
• IT literate- Ability to operate detecting systems and emergency equipment

Main Duties:

• Act as a point of contact and information centre to staff and visitors.
• Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.
• Report any issues to the supervisor or duty manager
• Always conduct yourself in a professional manner
• Respond to emergencies
• Deal with conflict in an appropriate manner if required
• Write up incidents to the standard expected by Management
• Carry out ID checks
• Be vigilant to the Health and Safety risks
• Work on own initiative
• Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members.