Security Officer

Wirral University Teaching Hospital NHS Foundation Trust; Wirral; Sur place; GBP 23 000 - 26 000; Plein temps

Résumé du poste

Wirral University Teaching Hospital NHS Foundation Trust is seeking a Security Officer to provide a high-visibility security presence across Arrowe Park and Clatterbridge Hospital sites. You will respond to incidents, protect people and property, and support daily operations within an in-house security service.

The role requires a full, clean driving licence and experience in handling conflicts in healthcare settings. Training in physical intervention will be provided.

Qualifications

• Full current clean driving licence.
• Experience in a healthcare environment preferred.
• Ability to report incidents using standard forms.

Responsabilités

• Maintain a visible high-profile security presence for patients, staff and visitors.
• Protect property across both hospital sites and manage security concerns.
• Ensure hospital car parks are orderly and used correctly by staff and visitors.
• Report aggression, loss of equipment, or property damage immediately via incident forms.

Connaissances

Conflict resolution

Customer service

Vigilance

Description du poste

An opportunity has arisen to join the Estates, Facilities and Support Services Directorate as a security officer within the Security Department. The role provides a security service to both the Arrowe Park and Clatterbridge Hospital sites within the Wirral University Teaching Hospital, NHS Foundation Trust.

Applicants will be required to provide a flexible, high quality service extending care and consideration to patients, staff and visitors as well as responding and managing challenging situations that will require prompt and appropriate action in a courteous and helpful manner

The post forms part of an in-house service providing security for the Trust. The primary role will be to maintain a visible and effective high profile presence to ensure the safety of patients, visitors and staff, as well as the protection of property across both hospital sites.

The post holder will also need to ensure that car parks on the hospital grounds are operational and used effectively and correctly by visitors and staff. The successful applicant will need to ensure all relevant incidents that involve aggression or violence; loss of equipment, damage to property etc. are reported immediately on the respective incident forms and forwarded for the attention of the Security Manager.

The post holder must hold a full current clean driving licence and have previous knowledge of conflict resolution within a healthcare environment. Full training in Physical Intervention within the clinical setting will be provided.

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.