Security Officer

Sodexo Group; Kirkcaldy; On-site; GBP 41,328,000 - 45,461,000; Full time

Benefits offered by this job

Flexible work environment

Training and development

Uniform provided

Cycle to Work Scheme

24/7 virtual GP Service

Mercer Pension Plan

Free parking

Job summary

Sodexo Group in the United Kingdom is seeking a Security Officer for Diageo Cluny Bond near Kirkcaldy, Fife. The role covers security, reception and facilities support, delivering a safe, secure and welcoming experience across deployments.

You will maintain access control, patrols, incident reporting and respond to emergencies, with a focus on outstanding customer service and adherence to site procedures. Full-time permanent position with 4 on 4 off pattern and 42 hours weekly.

Qualifications

• A valid SIA Security Guard Licence (essential).
• Previous experience in a security or customer-facing role.
• Excellent customer service and communication skills.
• A professional, courteous and approachable manner.
• Strong IT skills, with confidence using Microsoft Office, security systems and completing electronic reports accurately.
• Excellent attention to detail and the ability to maintain accurate records.
• The ability to remain calm, make sound decisions and follow procedures under pressure.
• Strong organisational skills with the ability to prioritise workload.
• The ability to work effectively both independently and as part of a team.
• A clear understanding of confidentiality and handling sensitive information.

Responsibilities

• Providing a professional and visible security presence.
• Provide planned and emergency cover as required.
• Delivering exceptional customer service to employees, visitors, contractors and clients.
• Managing access and egress, checking identification and issuing visitor passes and security badges.
• Operating reception and handling telephone enquiries professionally.
• Carrying out internal and external patrols to maintain a safe and secure environment.
• Locking and securing buildings, conducting end-of-day checks and ensuring site integrity.
• Responding to incidents, emergencies, fire alarms and first aid situations in accordance with site procedures.
• Completing accurate incident reports, documentation and daily logs using company systems.
• Supporting Facilities teams with additional duties when required.
• Reporting hazards, security concerns and health and safety issues promptly.
• Ensuring all visitors and contractors comply with site rules, including PPE requirements.

Skills

SIA Licence

Customer service

Communication

IT skills

Attention to detail

Calm under pressure

Teamwork

Tools

Security systems

Microsoft Office

Job description

Security Officer

Location: Diageo Cluny Bond, Begg Farm, near Kirkcaldy, Fife, Scotland, KY2 6AR

Salary: £13.95 per hour

Hours: 42 hours per week

Contract Type: Permanent, Full Time

Working Pattern: 4 on 4 off, rotating days and nights, 06:00-18:00, 12-hour shifts

About the Role

We're looking for a professional, adaptable and customer-focused Security Officer to join our Corporate Services team, providing cover in Diageo Cluny Bond, Begg Farm, near Kirkcaldy, Fife. This is a varied role where no two days are the same, making it ideal for someone who enjoys working in different environments and thrives on delivering outstanding service.

As a Security Officer, you'll provide security, reception and facilities support, ensuring our clients, colleagues and visitors receive a safe, secure and welcoming experience wherever you're deployed.

What you'll do:

• Providing a professional and visible security presence
• Provide planned and emergency cover as required.
• Delivering exceptional customer service to employees, visitors, contractors and clients.
• Managing access and egress, checking identification and issuing visitor passes and security badges.
• Operating reception and handling telephone enquiries professionally.
• Carrying out internal and external patrols to maintain a safe and secure environment.
• Locking and securing buildings, conducting end-of-day checks and ensuring site integrity.
• Responding to incidents, emergencies, fire alarms and first aid situations in accordance with site procedures.
• Completing accurate incident reports, documentation and daily logs using company systems.
• Supporting Facilities teams with additional duties when required.
• Reporting hazards, security concerns and health and safety issues promptly.
• Ensuring all visitors and contractors comply with site rules, including PPE requirements.

What we're looking for:

We're looking for someone who understands that great security is about much more than protecting a site, it's about delivering a professional, welcoming and customer-focused service every day.

You've have:

• A valid SIA Security Guard Licence (essential).
• Previous experience in a security or customer-facing role.
• Excellent customer service and communication skills.
• A professional, courteous and approachable manner.
• Strong IT skills, with confidence using Microsoft Office, security systems and completing electronic reports accurately.
• Excellent attention to detail and the ability to maintain accurate records.
• The ability to remain calm, make sound decisions and follow procedures under pressure.
• Strong organisational skills with the ability to prioritise your workload.
• The ability to work effectively both independently and as part of a team.
• A clear understanding of confidentiality and the importance of handling sensitive information appropriately.

Essential Requirements

Due to the nature of this role, applicants must:

• Hold a full UK driving licence.
• Be at least 21 years of age for insurance purposes.
• Have held a full UK driving licence for a minimum of two years.
• Be eligible to work in the UK and successfully complete all required pre-employment screening and vetting.

What We Offer

Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you, you'll act with purpose and have an impact through your everyday actions, and you'll be able to thrive in your own way.

In addition, we offer:

• Flexible and dynamic work environment
• Access to ongoing training and development programmes
• Countless opportunities to grow within the company
• Full training and full protective uniform supplied
• Cycle to Work Scheme
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers, plus a wide range of restaurants, pubs and bars
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work-related issues or personal issues such as bereavement
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle
• An extensive Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support
• Save for your future by becoming a member of the Mercer Aspire Pension Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools
• Free parking
• Free uniform
• Rewards and recognition programmes

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a Disability Confident Leader employer. We are committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.