Security Officer

HSH Group / The Peninsula Hong Kong; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

The Peninsula London is seeking a Security Officer to ensure the safety of guests, residents, colleagues and hotel assets. You will uphold the Peninsula Service Principles while patrolling and monitoring the premises. The role emphasizes calm, professional conduct and teamwork in a high-profile luxury environment.

Candidates with previous security experience and fluent English are preferred; additional language skills are a plus. Night shift duties may be required to meet business needs.

Qualifications

• Previous track record of relevant working experience in security roles preferred.
• Strong ability to learn and work as part of a team.
• Understanding of security industry best practices (loss prevention, access control, incident handling).
• Ability to remain calm in stressful situations.

Responsibilities

• Exceed guest expectations with service aligned to Peninsula Service Principles.
• Provide a safe and secure environment for guests, residents, colleagues and assets.
• Maintain high presentation, visibility and professionalism on duty.
• Be thoroughly familiar with the hotel layout and operations.

Skills

Security operations

Teamwork

Calm under pressure

Fluent English

Job description

The Peninsula London is delighted to announce that we are hiring a Security Officer to ensure the security and safety of The Peninsula London guests, residents, colleagues, and hotel assets.

We take pride in recruiting our talent from diverse and inclusive backgrounds as we strive to create a family oriented and mixed workforce.

• An exceptional opportunity to join our high-profile flagship hotel in London
• Market-leading remuneration, service charge, and attractive benefits
• Join our award-winning group, working alongside a highly experienced team

Key accountabilities

• Exceed guest expectations with service, in keeping with the Peninsula Service Principles.
• Provide a safe and secure environment for guests, residents, visitors and colleagues, the hotel, residences, the company and their belongings in a prompt and timely manner.
• Maintain the highest level of presentation, visibility, and professionalism whilst on duty.
• Be thoroughly familiar with the outlay of the hotel building.

General requirements

• Previous track record of relevant working experience in similar capacity in a similar environment preferred.
• Strong ability to learn and work as part of a team.
• An understanding of security industry best practice across relevant security operations (loss prevention, conflict resolution, access control…).
• The ability to remain calm in stressful situations.
• Fluent English communication proficiency. Expertise in a second language would be desirable.
• This position requires the fulfilment of night shift duties based on the operational needs of the business. The ability and willingness to work during these hours is a necessary condition of employment.