Security Officer

New Appointments Group Ltd; Dover; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

30 days annual leave

Company pension

Time and a half for overtime

Double time on bank holidays

Discounted vehicle servicing and MOTs

Job summary

New Appointments Group in Dover is seeking a proactive security operative to control site access and act as the first point of contact for drivers, suppliers, and customers. The role requires handling 12-hour shifts, days and nights, over a rolling 8-day pattern.

You'll enjoy generous benefits including 30 days' leave, a company pension, overtime uplift and holiday pay. Experience in security or gatehouse operations is useful, and strong communication is essential to keep operations safe and

Qualifications

• Experience in security, policing, gatehouse operations or similar would be advantageous.
• Strong communication and interpersonal skills with a friendly demeanor.
• Basic computer literacy and ability to use spreadsheets and email.
• Confident dealing with drivers, suppliers and customers.

Responsibilities

• Monitor and control site access, ensuring the safe movement of vehicles.
• Liaise with drivers, issuing keys and distributing relevant paperwork.
• Manage visitors arriving, providing a friendly and professional welcome.
• Process transactions and maintain accurate records for customer accounts.
• Notify customers when their deliveries are due.
• Oversee truck parking during the evenings when required.
• Input data into existing spreadsheets and carry out general administrative tasks.

Skills

Communication skills

Interpersonal skills

Computer literacy

Calm under pressure

Customer service

Tools

Spreadsheets

Job description

Location: Dover (you must drive and have your own transport)

Hours: 12-hour shifts, days and nights

*You will work an average of 4 shifts of 12 hours over a rolling 8-day period, this will include working every other weekend. You will know your shift pattern when you join, and this will only change when covering for holidays or sickness.

The role:

We're looking for an approachable individual to join a busy transport and distribution site in a site-based security role. You'll be responsible for controlling access to and from the site and acting as the first point of contact for drivers, suppliers and customers.

• 30 days' annual leave, inclusive of bank holidays
• Company pension
• Time and a half for additional hours worked
• Double time for hours worked on bank holidays
• Discounted vehicle servicing and MOTs for family members

Key responsibilities would be to:

• Monitor and control site access, ensuring the safe movement of vehicles.
• Liaise with drivers, issuing keys and distributing relevant paperwork.
• Manage visitors arriving, providing a friendly and professional welcome.
• Process transactions and maintain accurate records for customer accounts.
• Notify customers when their deliveries are due.
• Oversee truck parking during the evenings when required.
• Input data into existing spreadsheets and carry out general administrative tasks.

Experience and skills required:

• Previous experience in security, policing, gatehouse operations or similar would be advantageous.
• Strong communication and interpersonal skills, with a friendly and approachable manner.
• Basic computer literacy and administrative skills, including using spreadsheets and email.
• Confidence dealing with members of the public, drivers and employees.
• Patience and the ability to manage competing demands in a busy environment.
• The ability to remain calm, professional and approachable under pressure.

*Ex-service personnel are particularly encouraged to apply

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.