Security Officer

Connect Plus Services; Dartford; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

Connect Plus Services is seeking a proactive Security Team Member for the Dartford Depot. This role offers stability, growth, and the chance to contribute to essential infrastructure safety, ensuring a secure environment while being part of a supportive team.

Qualifications

• Previous experience in customer service and/or security is desirable but not essential.
• Knowledge of security discipline and certification in First Aid is desirable.

Responsibilities

• Maintain presence monitoring security systems and respond to incidents.
• Conduct patrols and manage access cards for staff and contractors.
• Create incident reports and assist with audit trails.

Skills

Customer service

Security awareness

Problem-solving

Communication

Education

First Aid and Fire Warden certification

Full UK driving licence

Job description

Looking for a role where you can make a real difference, be part of something bigger, and build a future with purpose? As a Security Team Member based at the Dartford Depot, you’ll play a key role in safeguarding one of the UK’s most vital infrastructure projects.

This isn’t just a job—it’s a long-term opportunity. With the Joint Venture behind this project set to run for another 15 years, you’ll enjoy the kind of stability and career progression that’s rare in the industry today. You’ll be part of a close-knit, professional security team that helps ensure the depot operates safely, efficiently, and without disruption—keeping both people and property protected.

Whether you’re looking to grow your skills, take pride in your contribution, or be part of a collaborative and supportive team, this role offers both challenge and consistency, purpose and progression.

Join us in helping to protect the people and infrastructure that keep the M25 moving—and build a career you can be proud of.

What You’ll Be Doing

As a valued member of our Security Team, you’ll play a vital role in keeping our people, premises, and operations safe. This is a varied and hands-on position where no two days are the same—perfect for someone who thrives on purpose, teamwork, and responsibility.

In this dynamic role, you’ll:

Maintain a strong, visible presence, monitoring security systems and responding promptly to any incidents

Operate the Security Office and Control Room systems, stepping in when the Security Office Administrator is unavailable

Support cyclist transport across the River Crossing, helping ensure safe passage when needed

Conduct patrols of the Dartford estate—on foot and by vehicle—and support other depots when required

Issue, manage, and retrieve ID/access cards and keys for staff and contractors

Help process permits and check credentials for contractors, maintaining robust records and full confidentiality

Manage out-of-hours visitors and process abnormal loads and dangerous goods at the Kent Marshalling Area (KMA)

Create incident reports, assist with audit trails, and ensure all security procedures are followed to the highest standard

Provide cover for colleagues during leave and assist with maintaining systems like the ANPR database

Champion safety and Zero Harm, supporting a secure, inclusive, and welcoming environment for everyone on site

Live the Connect Plus Services values every day, while also contributing to sustainability and continuous improvement initiatives

Who We’re Looking For – Key Requirements

We’re looking for a proactive, professional team player who takes pride in delivering safety, service, and security at the highest standards. The ideal candidate will bring:

Experience & Qualifications

Previous customer service and/or security experience (desirable but not essential)

Knowledge of a specific security discipline (desirable)

First Aid and Fire Warden certification, or willingness to obtain

A full UK driving licence and confidence to drive a 4×4 vehicle in all weather

Personal Qualities

Friendly, courteous attitude and strong customer focus

Calm under pressure and able to meet tight deadlines

Clear, confident communication at all levels

A team-oriented mindset with the ability to build strong working relationships

Highly flexible, reliable, and self-motivated

Organised and able to multi-task and prioritise independently

Effective problem-solving skills and sound judgment

Willingness to travel to other sites, attend meetings, and participate in training

A commitment to learning, development, and wearing the Connect Plus uniform with pride

Inspiring : Champions curiosity and continuous improvement, role modelling change and managing risks to achieve project outcomes.

Energising: Role models positive and energised project focussed attitudes towards and continuous improvement.

Challenging : seeks and advocates improvements to add value and drive continuous performance.

Challengeable : Encourage a culture of skilled challenging and seek to understand and explore challenge to enable improvement.

Influencing : Builds commitment and consensus, and role models CPS leadership behaviours to deliver our goals.

Why Work for Us?

At Connect Plus Services (CPS), you’ll be part of a world-class team maintaining and operating the M25, Europe’s busiest motorway. As a joint venture between Balfour Beatty, Atkins, and Egis, we play a vital role in keeping millions of journeys moving safely and efficiently.

A Career Like No Other

Working on the M25 offers unrivalled experience, challenges, and opportunities that no other highways project can provide. You’ll be exposed to cutting-edge technology, large-scale infrastructure, and complex engineering solutions, making every day dynamic and rewarding.

Long-Term Stability & Growth

With 15+ years remaining on this project, we offer career stability, professional development, and progression opportunities. Whether you’re looking to build new skills or take the next step in your career, we invest in your growth.

A Supportive & Inclusive Team

At CPS, your contributions matter. We foster a diverse, inclusive, and collaborative work environment where safety, innovation, and teamwork drive everything we do.

About us

CPS is a joint venture between Balfour Beatty, Atkins, and Egis.

At Balfour Beatty we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business.

To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full at www.balfourbeatty.com/value_everyone

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and Women into Construction. In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion.

Balfour Beatty is also a Gold Award holder in the Ministry of Defence ‘Employer Recognition Scheme’ and actively encourage applications from Armed Forces personnel, veterans, and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.

This is a hybrid role designed to fully maximize team collaboration on the project, we offer flexible working where you will typically be working from your base CPS office, Leatherhead, Dartford or South Mimms up to three days per week and two days from home.

Note to all internal CPS employees:

If you are interested in applying, please submit your application through your parent company’s careers portal by entering the job title in the search bar. If your employing company is not advertising this role, please submit your CV and the role title to [e-mail]