Security Officer (Full & Part time) LTN

Signature Aviation Limited; Luton; On-site; GBP 28,000 - 33,000; Full time

Job summary

Join Signature Aviation as a Security Officer, ensuring safety and service excellence in the Luton FBO. With flexible shifts and full-time positions available, you'll be vital in maintaining security standards while contributing to exceptional customer experiences.

Benefits

Enhanced holiday entitlement

Defined Contribution Company Pension

Employee Assistance Program

Healthcare Cash Plan

Access to Employee Perks platform

Free on-site parking

Full uniform provided

Ongoing Training & Development

Mentorship schemes

Volunteering / Charity Days

Qualifications

• Current DBS or ability to obtain one.
• CTC clearance eligibility required.
• Full driving license required.

Responsibilities

• Monitor access control and car parking.
• Screen passengers and luggage to required standards.
• Assist with customer service in FBO operations.

Skills

Communication

Team Player

Customer Service

Job description

Security Officer - Signature Aviation, Luton FBO

Full and Part time positions available

Full time salary from £28,000 per annum

Our Security Officers provide the highest level of service relating to the provision of security services within the Luton FBO. Working as part of the Security department, you will ensure all services are provided to our customers in a safe and professional manner.

Who we are:

With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organisation and a certified Great Place to Work, we are committed to redefining private air travel.

Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programmes, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the communities where we operate and empowering the next generation of aviation professionals.

Your new role:

We have an exciting opportunity for a permanent role of Security Officer.

As a Security Officer, you’ll be monitoring and maintaining access control and car parking on-site in line with policy, checking identification and travel documents of all passengers, staff and airport users requiring access. You’ll be screening all passengers, belongings, items, and vehicles to the required standards through methodical and standardised methods and ensuring all passengers/items have been subject to the necessary screening in line with the NASP.

Other duties will include:

• Ensuring all staff and visitor IDs are valid with the appropriate colour code and access zones in line with policies.
• Acting as the first point of contact in resolving or escalating any access alarms, breaches, or system failures, as well as for any passenger, staff, or visitor queries.
• Assisting our Airside team with basic duties including wing walking, chocks cones, aircraft arrival and departure procedure, as well as the transport of crew to and from hotels, airport, and aircraft.
• Assisting our Customer Service and Front of House teams, playing an active part in the customer journey including luggage, escorting visitor’s landside and airside and maintaining standards of the FBO

About you:

You will have strong communication and listening skills with a good understanding of the principles of equality and diversity our customers have grown to expect from their time at Signature Aviation.

You will be a strong team player with the ability to work calmly and confidently under pressure and in an ever-changing environment.

Due to the secure nature of the role, holding a current DBS (or having no disqualifying criminal convictions and being able to obtain one), a CTC clearance (or having a minimum of 3 years UK residency and being able to obtain one) and passing a colour perception test (sufficient to use colour X-ray equipment and to check passes with colour codes) are essential requirements of the role.

The role will requires candidates to hold a full driving license and sitting and successfully passing Level 1 / Aviation GSO certification. The role requires flexibility of start and finish times (within the shift pattern) with occasional overtime during busy periods.

What We Offer:

Our people are extremely important to us, so we offer a benefits package designed to motive and reward you, whilst considering your overall wellbeing and all-important work/life integration.

• Enhanced holiday entitlement

• Defined Contribution Company Pension Scheme, with matched contribution up to 7.5%

• Employee Assistance Program – 24/7 help, guidance and support including access to free face-to-face counselling

• Healthcare Cash Plan (Medicash)

• Access to an Employee Perks platform (shopping discounts)

• Free on-site parking (no bus)!

• Full uniform provided

• Full access to LinkedIn Learning and ongoing Training & Development Opportunities

• Global Development Scheme Opportunities

• Mentorship schemes

• Recognition programme - performance, going above and beyond, service

• Employee of the Month, Quarter & Year awards

• Volunteering / Charity Days

• Regular social events

• Enhanced Family Friendly Leave Policies

Interested?

If you’re ready to take the next step in your career with Signature Aviation, we’d love to hear from you! Please submit your application to be considered for this exciting opportunity.

To apply, simply submit your updated CV outlining your qualifications and experience.

Due to the high volume of applications, we regret to inform you that we may not be able to respond to everyone individually. If you do not hear back from us, please assume that your application has not been successful on this occasion.