Security Manager

Virgin Hotels Edinburgh; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

An innovative hotel brand is seeking a dedicated Security Manager to ensure the safety and security of guests and staff. This role involves overseeing security operations, conducting regular training, and ensuring compliance with health and safety regulations. You will be part of a vibrant team that values collaboration and personal growth, working in a dynamic environment where your contributions truly matter. Join us in creating memorable experiences while fostering a safe and welcoming atmosphere for all. If you are passionate about hospitality and security, this opportunity is perfect for you.

Benefits

31 days paid holiday

Additional day off for birthday

Workplace Pension Scheme

Teammate discount on Food & Beverage

Discounted Room Rates

Employee Assistance Program

Learning & Development opportunities

Access to Virgin Family discounts

Enhanced Family Friendly Policies

Joining a great team

Qualifications

• 1-2 years of Security Manager experience in hospitality.
• Current SIA and First Aid certifications required.

Responsibilities

• Conduct security checks and patrols to ensure safety.
• Organize training for staff in Health and Safety protocols.
• Monitor security systems and respond to incidents.

Skills

Security Management

Health and Safety Compliance

Communication Skills

CCTV Monitoring

First Aid Certification

Education

High School Equivalent

Tools

MS Outlook

MS Word

MS Excel

MS PowerPoint

Job description

Who we are:

We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organisation. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.

The Hotel:

Bringing the brand back to where it all began, Virgin Hotel London-Shoreditch brings personalized hospitality to Shoreditch. Like its counterparts in the UK and US, the hotel offers the unmistakable Virgin experience, personalized hospitality, top-notch amenities, and a prime location in one of London's most vibrant neighbourhoods.

Located at 45 Curtain Road the property will see a phased transformation of the 120-bedrooms and 14 Suites, as well as the hotel’s street-level lobby lounge and café. The hotel's offering also includes the our vibrant new outlet, Hidden Grooves. Guests further benefit from access to the rooftop bar, swimming pool, Marlin’s Mediterranean restaurant, gym, and treatment rooms that form a sophisticated private members’ club sanctuary run by Blue Marlin Ibiza.

The Nitty-Gritty:

What exactly you will be doing…

• Adhere to the Security Manual and Hotel policies
• Ensure the Security team perform their duties as described in their job descriptions.
• Fulfil all legal responsibilities related to licensing and liaise with local authorities and agencies as needed.
• Liaise with the appropriate authorities in relation to any incident affecting the hotel
• Carry out security checks and patrols as necessary.
• Ensure that the work area (front and back of house), materials and equivalent are clean and well-maintained at all times, and to report defective materials and equipment.
• Ensure that all contractors working within the hotel-on-hotel business can be identified and have a permit to work.
• Organise, arrange and/or carry out training for staff in all areas of Health and Safety.
• Ensure that fire risk assessments, health and safety audits are conducted on an annual basis and all actions arising are implemented to agreed timelines
• Ensure that all fire equipment, including fire panels, are operational at all times, work withengineering departments in this respect.
• Monitor security systems, including CCTV cameras, alarm systems, and access control, to prevent unauthorised access and detect potential threats.
• Collaborate with all management and team members, maintaining a professional attitude.

• Be committed to a friendly but focused work environment to ensure we attract and retain the best talent
• Be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
• Create and maintain standard operating procedures (SOPs), policies, and departmental guidelines.
• Conducting regular one-to-one meetings, appraisals, and probation reviews with team members to ensure their continuous development and performance.
• Cover shift pattern, when required.
• Attend daily line-ups/weekly meetings, and other meetings as required/ requested.
• Conduct Fire Training and First Aid training twice annually, ensuring records are filed and available for inspection.
• Conduct training on Manual Handling, Slips, Trips and Falls, ladder use, and sharps and needle safety at least twice annually or as needed.
• Update Risk Assessments on an annual basis, review regularly and change where needed due to an accident, hazard or change in the workplace.
• Fire Risk Assessments should be reviewed on an annual basis or change to the structure of Hotel.

Background must-haves:

• Current, legal and unrestricted ability to work in the UK.
• High school equivalent or education required.
• SIA and First Aid certifications.
• Ability to clearly and pleasantly communicate in English with clients, guests, suppliers, teammates/management, in person, in writing and on the telephone.
• Minimum 1-2 years of Security Manager hospitality experience.
• Proficient in MS Outlook, Word, Excel and PowerPoint.

Package & Benefits:

• Competitive salary, based on experience
• 31 days paid holiday per year, inclusive of public holidays with an additional day for each years’ service up to 33 days
• Additional day off for your birthday
• Workplace Pension Scheme
• Enhanced Family Friendly Policies
• Teammate discount on Food & Beverage
• Discounted Room Rates
• Employee Assistance Program
• Learning & Development opportunities
• Access to Virgin Family, which contains various Virgin group discounts and treats!
• Joining a great team & being part of Virgin Hotels worldwide!

*Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer*