Security Investigator (Field-Based Inv - North of England)

Allwyn UK; Manchester; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Security Investigator to join their Protective Security Team. This role involves investigating security incidents, ensuring compliance, and safeguarding the integrity of the National Lottery. With a focus on proactive data analysis and collaboration with law enforcement, you'll play a crucial role in preventing fraud and enhancing security measures. The position offers a competitive salary, generous benefits including annual bonuses, and opportunities for professional growth. If you're passionate about security and making a positive impact, this is the perfect opportunity for you.

Benefits

26 days paid leave plus bank holidays

Annual bonus scheme

Life Insurance

Matching pension contributions up to 8.5%

Private health cover

Wellness allowance

Income protection

Qualifications

• 5+ years in regulatory or enforcement environments.
• Experience conducting investigations and analyzing data.

Responsibilities

• Investigate and report incidents, liaising with law enforcement.
• Inspect retail premises for compliance and prevent fraud.

Skills

Regulatory Compliance

Data Analysis

Investigation Techniques

Presentation Skills

Organizational Skills

Legal Awareness

Driving License

Tools

Case Management System

Relevant Databases

Job description

Security Investigator (Field-Based Inv - North of England)

Join our journey to create a new experience for the National Lottery and help us to power change for the greater good.

Allwyn UK is part of Allwyn Entertainment Group, a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus, and Italy. In 2022, Allwyn was selected as the Incoming Licensee to operate the UK's National Lottery from February 2024, following a government tender.

We are embarking on a large-scale transformation to build a bigger, better, and safer National Lottery that delivers more funds to Good Causes. This presents a unique opportunity for individuals from within and outside the betting and gaming industry to contribute to giving the National Lottery a fresh start.

Purpose of Role:

• Within their designated region, field-based security investigators are responsible for investigating assigned security incidents in response to reactive complaints from players and retailers, incidents identified through proactive data-mining, and reports of criminal or adverse activity by retailers, including non-compliance with Allwyn's mystery shopper program.
• All investigations must be logged and completed using the case management system, with escalation procedures followed as necessary according to Allwyn's suspension and sanction policies.
• Investigators also provide detailed evidence and expert support to law enforcement and government agencies, prevent fraud, and conduct internal investigations within Allwyn.

Department Description:

• The Security function consolidates expertise to ensure Allwyn operates securely.
• Our services aim to protect personnel and assets, maintaining the integrity of the National Lottery.

Team Description:

• The Protective Security Team safeguards the National Lottery by preventing, detecting, and deterring potential threats.

Key Accountabilities:

• Investigate, resolve, and report incidents promptly, including interviewing relevant parties and liaising with law enforcement.
• Visit retail outlets, liaise with proprietors, and take appropriate actions such as securing evidence, issuing notices, or suspending retailer agreements.
• Record complaint details and evidence from players.
• Investigate high-tier prize claims, damaged tickets, and anomalies, securing evidence for decision-making.
• Inspect retail premises to ensure compliance and prevent fraudulent activities.
• Prepare detailed investigation reports for management and law enforcement.
• Analyze data to identify and prevent abnormal or fraudulent activities.
• Provide advice and support to retail managers and staff.
• Assist in policy development and internal investigations as needed.
• Provide 24-hour on-call investigation support on a rotating basis.
• Support media events involving high-value winners, ensuring safety and privacy.

Skills & Experience:

• Minimum five years in a regulatory, legal, or enforcement environment.
• At least two investigations conducted.
• Strong presentation, organizational, analytical, and independent working skills.
• Proficiency with relevant databases and data analysis.
• Knowledge of lottery security procedures, retailer responsibilities, and legal requirements.
• Understanding of game rules, terminal activity, and underage play strategies.
• Legal awareness regarding evidence gathering and police procedures.
• Valid driving license is required.

Benefits:

• 26 days paid leave plus bank holidays.
• Annual bonus scheme.
• Life Days and Life Insurance.
• Matching pension contributions up to 8.5%.
• Private health cover, wellness allowance, income protection, and other schemes.

Additional Information:

• Seniority level: Mid-Senior level.
• Employment type: Full-time.
• Job functions include Security, Information Technology, and Management.