Security & Incident Manager

Merlin Entertainments Group; Greater London; On-site; GBP 34,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Security & Incident Manager to enhance safety operations at a premier resort. This pivotal role involves ensuring compliance with safety legislation, leading diverse teams, and implementing effective emergency response strategies. The ideal candidate will possess strong leadership skills and a deep understanding of security management within high-pressure environments. Join a vibrant team that values safety and operational excellence, while enjoying competitive benefits and opportunities for personal development. This is a fantastic chance to make a significant impact in a dynamic setting.

Benefits

33 days holiday

Merlin Annual Passes

Merlin Magic Pass

Company bonus

Private pension scheme

40% discount off LEGO

25% discount in retail shops

Ongoing training and development

Qualifications

• 3+ years of Security Management experience in large venues.
• Strong understanding of security laws and legislation.

Responsibilities

• Oversee safety operations and emergency preparedness.
• Manage multi-disciplinary teams for site security.

Skills

Security Management

Incident Response Planning

People Management

Financial Acumen

Communication Skills

Operational Efficiency

Crisis Management

Education

SIA Door Supervisors Licence

Job description

What you'll bring to the team

Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE

Here at Chessington World of Adventures we are recruiting for a Security & Incident Manager to join our Operations team!

The Security & Incident Manager plays a key role in overseeing the Resort’s safety operations, emergency preparedness, and response strategies, creating and maintaining a safe environment for our guests and employees.

Collaborating with the Health & Safety team they will ensure compliance of all relevant legislation, internal policies and operational standards, ensuring we are fostering a culture of safety and readiness.

This position will develop and implement detailed plans to handle emergencies effectively whilst identifying risks and implementing solutions.

The role requires focused leadership as it involves managing multi-disciplinary teams responsible for 24-hour site security, incident management, evacuations, first aid, and crisis response.

As part of the role, you will be expected to work evening, weekends, and bank holidays on rotation to meet demands and requirements of the business which operates 7 days a week. There may also be times you are required to work or be on call overnight.

Qualifications & Experience

• Minimum of an SIA Door Supervisors Licence.
• Minimum 3+ years Security Management experience within theme parks, large scale venues, visitor attractors or holiday parks.
• Minimum 3+ years’ experience as a people manager leading a diverse team.
• A robust understanding and demonstratable experience in managing a security function in line with the law and relevant legislation.
• Experience in devising and executing Incident response plans, drills, and exercises.
• Strong financial acumen, a robust understanding of P&L and the impact that close cost control has on business performance.
• Excellent verbal and written communication skills, with the ability to influence and engage stakeholders.
• Proven track record of improving operational efficiency and driving performance.
• Able to manage high-pressure situations

Benefits

• A competitive annual salary of up to £40,000
• 33 days holiday (including bank holidays)
• ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service
• Company bonus
• Private pension scheme
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Ongoing training and development opportunities
• Plus, many more…

Pay Range

Competitive