Security Guard

Routes To Work South; Glasgow; Hybrid; GBP 24,000 - 29,000; Full time

Job summary

Routes To Work South, based in Glasgow City Centre, is seeking a Security Officer to ensure safety across the site and protect people and property. The role covers proactive incident response, customer service, and maintaining high health and safety standards.

You will support daily operations, assist with supervising site activities, and uphold confidential handling of tenant and visitor information, while delivering excellent service to all stakeholders.

Qualifications

• Basic IT competency and digital literacy.
• Fluent English communication with customers and colleagues.
• Ability to observe and report accurately.

Responsibilities

• Carry out daily centre checks in coordination with the manager.
• Inspect entrances, mall interior, car parks, public areas and back of house.
• Perform Health and Safety checks as requested by the manager.
• Maintain confidentiality with tenants and customers.

Skills

IT basics

English communication

Observant

Report writing

Time management

Team player

Education

First aid certification

SIA Door Licence

COSHH awareness

Job description

Job Specifics

• Reference No:CD406
• Location: Glasgow City Centre
• Hours:Full Time
• Salary: £26,395.20
• Closing Date: Friday 30th October 2026
• Why should you apply for this role: Exciting Projects and Challenges

Job Overview

To act pro-actively, ensuring all public and back of house areas of the site are safe and secure, protecting the property and people and meeting the high standards and specification set by the company. To react with an immediate and appropriate response to security incidents and to ensure that Health, Safety and security standards are delivered and maintained.

Security duties, including the support of day-to-day supervision of the daily operations of the building while taking pride in your job delivering excellent customer service to visitors, tenants and colleagues.

Main Duties & Responsibilities

Key Tasks

• Arrange to carry out all daily, weekly, monthly Centre checks in conjunction with the manager
• To carry out a regular inspection of entrances, mall interior, streets, car parks, service roads/areas and public access areas back of house
• Ensure all Health & Safety checks are carried out as requested by the manager
• Adherence to strict levels of confidentiality in respect of tenants and customers
• Maintain positive working relationships with all tenants
• To undertake other miscellaneous duties relating to general service, as requested by management
• To maintain the standards of cleanliness on site at all times

Security:

• Prevent, detect and investigate; disturbances, offences on site, signs of intrusion, ensure security of doors and gates and that no unauthorised personnel enter restricted areas therefore creating a safe and comfortable working environment for employees and visitors
• Accurately reporting all incidents, writing reports of daily activities and irregularities, such as property damage, presence of unauthorised persons, requests for assistance or unusual occurrences
• Undertaking investigations into reports of offences and incidents, escalating incidents where required to do so
• Dealing appropriately and with courtesy with individuals who act in an anti-social manner, in line with SIA regulations
• Support tenants with individuals who act in an anti-social manner, in line with SIA regulations
• Responding to emergency situations as they arise, liaising with the emergency services, police, ambulance and fire service to resolve issues and maintain security and service, directing emergency vehicles and other traffic on site
• Ensure deliveries, visitors and contractors are properly recorded on site and effective control takes place on access and egress
• Log and store lost property in line with procedures
• Ensure all contractors have a valid permit to work, before commencing any works
• Testing the fire alarm systems including the setting and disengaging of the alarm panel, and the activation of the call points, dealing promptly with alarm activations
• Make sure tenants and visitors are parking in the assigned spaces

Employer Expectations Skills/Knowledge/Experience

• Basic competency with IT and technology
• Working knowledge of entrepreneurial, fast paced, flexible retail/office environment
• To be able to communicate with customers, colleagues and visitors fluently in English
• Observant and able to complete accurate reports
• To have a working knowledge of own Health and Safety responsibilities
• Fire Marshall duties
• To have pride in your job and personal appearance
• Friendly, approachable and creating a good impression
• Able to use own initiative and solve problems
• Able to manage own time and prioritise work
• Team player with the ability to work effectively supporting colleagues at all levels within a high performance team
• To have excellent time keeping

Qualifications/Tickets/Licences Required

• First aid trained
• SIA valid Door Licence
• Experience with COSHH