Security Gatehouse Officer

Falck; United Kingdom; Remote; GBP 21,000 - 26,000; Full time

Job summary

Falck is seeking a vigilant Security Officer in the United Kingdom to protect client premises, manage access control, and respond to incidents with professionalism and discretion. You will perform patrols, operate CCTV and turnstiles, assist blue light services when on site, and coordinate with the Site Controller to maintain safety and compliance.

Essential qualifications include a valid SIA licence, right to work in the UK, a driving licence with access to a vehicle, and strong communication

Qualifications

• Right to work in the UK is essential.
• Valid SIA Licence holder preferred.
• Driving licence with access to a vehicle required.
• Must complete health surveillance.
• BS7858 screening and vetting process required.
• Provide full 5-year work/education history with full details.
• Excellent interpersonal and customer service skills.
• Computer literate with Word processing ability.
• Reliable with good time-management.
• Security systems knowledge expected.
• Telephone/switchboard skills beneficial.
• Willingness to travel to other regional sites.

Responsibilities

• Conduct security gatehouse duties and control traffic entering and leaving site.
• Carry out weighbridge duties and maintain accurate records.
• Participate in Emergency Response Team functions and roll calls.
• Open emergency access gates and close barriers.
• Support site staff with roll calls during fire or emergency.
• Coordinate site access for blue light services.
• Build evacuations when requested and facilitate on-site safety.
• Monitor CCTV and security detections; report incidents.
• Direct staff and visitors and accompany them if required.
• Conduct site inductions for visitors and starters.
• Support random drug and alcohol testing as required.
• Conduct car and vehicle searches when prescribed.
• Enforce bans and vetting for ex-employees/contractors.
• Present a confident security presence and assist client premises.

Skills

Right to work in the UK

SIA Licence

Driving Licence

Health surveillance

BS7858 screening

Full 5-year work/education history

Interpersonal skills

Customer service

Computer literate (Word)

Time management

Security systems knowledge

Telephone/switchboard skills

Ability to travel to other sites

Tools

Microsoft Word

Job description

Main Areas of Responsibility

• Conduct security gatehouse duties, controlling traffic and personnel entering and leaving site during normal work activities and in the event of emergency conditions.




• Carry out weighbridge duties including maintaining accurate records.




• Participate in required Emergency Response Team (ERT) Functions such as support with roll calls during emergency activations.




• Opening of emergency access gates




• Closure of barriers and barrier gates




• Support AESC staff with roll calls in the event for fire/emergency




• Building evacuations (if requested)




• Facilitate Blue light services whilst they are on site




• Co-ordinate site access for blue light services




• Support the AESC Site Main Controller (SIC)




• Support the AESC Roll Call Co-ordinator (RCC)




• Monitor Alarm panels (fire) during incidents




• Act as “runners” during incidents




• Control of staff and contractors during ERT incidents




• Carry out routine patrols and investigation of security detection activations using CCTV and physical observations in line with GDPR rules.




• Control of staff and contractors during normal operations




• Direct staff and/or visitors to specific areas and accompany them if required




• Monitor site turnstiles




• Report incidents when observed and participate in investigations (as required)




• Facilitate and operate the booking in and out of tankers, vehicles and cranes etc on to the main site




• Control activities on the main car parking areas to ensure security and safety for users




• Control of vehicles and vehicular access during normal and abnormal operations.




• Carry out site inductions for visitors, starters, interviewees etc




• Support random drug & alcohol testing (as required)




• Conduct random/prescribed car searches (as required)




• Enforce site bans/barring for ex-employees/contractors (as required)




• Presenting a smart, alert, visible and commanding security presence at all times, at the premises of our clients.




• Greeting, assisting, and directing members of the public visiting the premises of our clients.




• Conducting shift handover procedures at the start and end of each shift to ensure all matters of concern or note occurring during a shift are passed on for the purposes of service and incident management continuity.




• Writing complete and accurate handover and incident reports and taking appropriate action as required on all reports passed to the employee at the commencement or during a duty shift.




• Ensuring the safety and security of our client’s buildings and assets by carrying out all duties in adherence with the Site Assignment Instructions.




• Working as part of a team to provide Conflict Resolution assistance at client premises where there is a potential for conflict.

Key Attributes

Essential

• Have the right to work in the UK




• Valid SIA Licence.




• Driving Licence and access to vehicle.




• Required to complete health surveillance.




• Required to go through BS7858 screening and vetting process.




• Fully Comprehensive 5-year work/education history; including full company names, addresses and landline contact numbers for the vetting process.




• Excellent interpersonal, communication and customer service skills with the ability to communicate effectively with staff and external customers.




• Computer literate, with keyboard skills and experience of word-processing, (Microsoft Word)




• Reliable with excellent time-management skills




• Available to travel to 2 cover other sites in the region if required.




• Security systems knowledge.




• Telephone/switchboard skills.

Desirable

• First Aid Training would be an advantage.




• High degree of flexibility when required.