Security Doorman

The Twenty Two Group; Greater London; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Share of service charge

20 days holiday (increasing with long‑

Meals on duty

Uniform provided

Pension contribution

Employee Assistance Programme

Structured training

Internal rewards & long service awards

Job summary

The Twenty Two Group in London is looking for a professional Doorman to join our private members' club and hotel on Grosvenor Square. You will welcome guests, manage access and help maintain a secure, welcoming entrance, working closely with Reception, Membership and the Food & Beverage team to ensure a seamless arrival experience.

Essentials include an SIA Door Supervisor licence, right to work in the UK, prior doorman or front-of-house security experience, exceptional presentation and

Qualifications

• SIA Door Supervisor licence is essential.
• Right to work in the United Kingdom.
• Front-of-house security experience, preferably in luxury settings.
• Exceptional presentation and warm, courteous manner.
• Ability to handle difficult situations calmly and with discretion.
• Physical fitness for extended standing and luggage handling.
• Flexibility to work a 4 on / 4 off schedule.

Responsibilities

• Welcoming members and guests on arrival; assisting with departures and directions.
• Managing access, verifying entitlement and politely turning away non-members.
• Monitoring the entrance and surroundings; responding to concerns promptly.
• Supporting Security with patrols, incident reporting, and CCTV monitoring.
• Maintaining entrance presentation and coordinating with Reception and F&B.
• Acting as a first responder during alarms or emergencies per procedures.

Skills

SIA Door Supervisor licence

Discretion

Customer service

Job description

About The Twenty Two

The Twenty Two is a private members' club and hotel set within a Grade II listed townhouse on Grosvenor Square, with a second property in New York. Behind the door is a world of exceptional design, celebrated food and drink, and a membership drawn from across the arts, business and culture. We are known for warmth as much as for polish, and for treating every member and guest as though they are arriving at a home rather than a hotel.

The Role

Our Doormen are the first and last impression of The Twenty Two. You will hold the door, welcome members and guests by name where you know them, manage access to the building with discretion, and maintain a calm and secure environment at all times. It is a role that asks for presence rather than prominence, and for judgement as much as procedure.

What you will be doing

• Welcoming members, guests and residents on arrival, and assisting with departures, luggage, transport and directions
• Managing access to the building, verifying membership and reservations, and politely turning away those without entitlement to enter
• Monitoring the entrance, forecourt and immediate surroundings, and responding promptly to any concern
• Supporting the wider Security team with patrols, incident reporting, key control and CCTV monitoring as required
• Maintaining the presentation of the entrance and adjacent areas
• Working closely with Reception, Membership and Food and Beverage colleagues to ensure a seamless arrival experience
• Acting as a first responder in the event of a fire alarm, medical incident or emergency evacuation, in line with our procedures

What we are looking for

Essential:

• Avalid SIA Door Supervisor licence
• Theright to work in the United Kingdom
• Previousexperience as a doorman, door supervisor or in a front of house securityrole, ideally within a luxury hotel, private members' club or high endretail or residential setting
• Exceptionalpresentation and a naturally warm, courteous manner
• The confidence to handle difficult situationscalmly and without escalation
• Absolute discretion, particularly where highprofile members and guests are concerned
• Physical fitness sufficient for extended periodsstanding and for assisting with luggage
• Flexibility to work a 4 on / 4 off schedule

Desirable:

• First aid at work certification
• Fire marshal training
• Additional languages
• Familiarity with Mayfair and central London, including restaurants, theatres and transport

What we offer

• competitive salary plus a share of service charge
• 20 days holiday - increasing with long term employment
• Meals on duty prepared by our culinary team
• Uniform provided and laundered
• Employer pension contribution
• Access to Hospitality Action Employee Assistance Programme
• Structured training and clear progression within the Security function and the wider business
• Recognition through our internal reward programmes and long service awards

Compensation: Competitive salary