Private Members Club Doorman & Guest Concierge

The Twenty Two Group; Greater London; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Share of service charge

20 days holiday (increasing with long‑

Meals on duty

Uniform provided

Pension contribution

Employee Assistance Programme

Structured training

Internal rewards & long service awards

Job summary

The Twenty Two Group in London is looking for a professional Doorman to join our private members' club and hotel on Grosvenor Square. You will welcome guests, manage access and help maintain a secure, welcoming entrance, working closely with Reception, Membership and the Food & Beverage team to ensure a seamless arrival experience.

Essentials include an SIA Door Supervisor licence, right to work in the UK, prior doorman or front-of-house security experience, exceptional presentation and

Qualifications

• SIA Door Supervisor licence is essential.
• Right to work in the United Kingdom.
• Front-of-house security experience, preferably in luxury settings.
• Exceptional presentation and warm, courteous manner.
• Ability to handle difficult situations calmly and with discretion.
• Physical fitness for extended standing and luggage handling.
• Flexibility to work a 4 on / 4 off schedule.

Responsibilities

• Welcoming members and guests on arrival; assisting with departures and directions.
• Managing access, verifying entitlement and politely turning away non-members.
• Monitoring the entrance and surroundings; responding to concerns promptly.
• Supporting Security with patrols, incident reporting, and CCTV monitoring.
• Maintaining entrance presentation and coordinating with Reception and F&B.
• Acting as a first responder during alarms or emergencies per procedures.

Skills

SIA Door Supervisor licence

Discretion

Customer service

Job description

The Twenty Two Group in London is looking for a professional Doorman to join our private members' club and hotel on Grosvenor Square. You will welcome guests, manage access and help maintain a secure, welcoming entrance, working closely with Reception, Membership and the Food & Beverage team to ensure a seamless arrival experience.

Essentials include an SIA Door Supervisor licence, right to work in the UK, prior doorman or front-of-house security experience, exceptional presentation and