Security Doorman

The Twenty Two London Hotel; City of Westminster; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary plus service charge

20 days holiday (increasing with long‑

Meals on duty

Uniform provided

Employer pension contribution

Hospitality Action EAP

Structured training and progression

Long service rewards

Job summary

The Twenty Two London Hotel is seeking an attentive Doorman to welcome members and guests, manage access discreetly, and maintain a secure, high‑standard environment in a Grade II listed townhouse in Grosvenor Square. This role requires an SIA Door Supervisor licence, the right to work in the UK, and previous front‑of‑house security experience in luxury settings.

You will work 4 on/4 off, collaborate with Reception and F&B, and contribute to an exceptional arrival experience for members and

Qualifications

• A valid SIA Door Supervisor licence.
• The right to work in the United Kingdom.
• Previous experience as a doorman, door supervisor or front-of-house security in luxury settings.

Responsibilities

• Welcoming members, guests and residents on arrival, and assisting with departures, luggage, transport and directions.
• Managing access to the building, verifying membership and reservations, and politely turning away those without entitlement to enter.
• Monitoring the entrance, forecourt and immediate surroundings, and responding promptly to any concern.
• Supporting the wider Security team with patrols, incident reporting, key control and CCTV monitoring as required.
• Maintaining the presentation of the entrance and adjacent areas.
• Working closely with Reception, Membership and Food and Beverage colleagues to ensure a seamless arrival experience.
• Acting as a first responder in the event of a fire alarm, medical incident or emergency evacuation, in line with our procedures.

Skills

SIA Door Supervisor

Discretion

Customer service

Communication

Job description

About The Twenty Two

The Twenty Two is a private members' club and hotel set within a Grade II listed townhouse on Grosvenor Square, with a second property in New York. Behind the door is a world of exceptional design, celebrated food and drink, and a membership drawn from across the arts, business and culture. We are known for warmth as much as for polish, and for treating every member and guest as though they are arriving at a home rather than a hotel.

The Role

Our Doormen are the first and last impression of The Twenty Two. You will hold the door, welcome members and guests by name where you know them, manage access to the building with discretion, and maintain a calm and secure environment at all times. It is a role that asks for presence rather than prominence, and for judgement as much as procedure.

What you will be doing

• Welcoming members, guests and residents on arrival, and assisting with departures, luggage, transport and directions
• Managing access to the building, verifying membership and reservations, and politely turning away those without entitlement to enter
• Monitoring the entrance, forecourt and immediate surroundings, and responding promptly to any concern
• Supporting the wider Security team with patrols, incident reporting, key control and CCTV monitoring as required
• Maintaining the presentation of the entrance and adjacent areas
• Working closely with Reception, Membership and Food and Beverage colleagues to ensure a seamless arrival experience
• Acting as a first responder in the event of a fire alarm, medical incident or emergency evacuation, in line with our procedures

What we are looking for

Essential:

• Avalid SIA Door Supervisor licence
• Theright to work in the United Kingdom
• Previousexperience as a doorman, door supervisor or in a front of house securityrole, ideally within a luxury hotel, private members' club or high endretail or residential setting
• Exceptionalpresentation and a naturally warm, courteous manner
• The confidence to handle difficult situationscalmly and without escalation
• Absolute discretion, particularly where highprofile members and guests are concerned
• Physical fitness sufficient for extended periodsstanding and for assisting with luggage
• Flexibility to work a 4 on / 4 off schedule

Desirable:

• First aid at work certification
• Fire marshal training
• Additional languages
• Familiarity with Mayfair and central London, including restaurants, theatres and transport

What we offer

• competitive salary plus a share of service charge
• 20 days holiday - increasing with long term employment
• Meals on duty prepared by our culinary team
• Uniform provided and laundered
• Employer pension contribution
• Access to Hospitality Action Employee Assistance Programme
• Structured training and clear progression within the Security function and the wider business
• Recognition through our internal reward programmes and long service awards

Compensation: Competitive salary