- To provide an efficient and effective support service in respect of administration and clerical duties provided to teams and managers based within the department.
Job Purpose
To provide an efficient and effective support service in respect of administration and clerical duties provided to teams and managers based within the department.
Role of the Department
To provide a proficient and comprehensive administrative service to managers and staff within Medirest Team.
Key Result Areas
- Despatch, collect and compile relevant information.
- Process Staff parking application forms and relevant personnel details.
- Keep Car Parking Database up to date.
- Compile up to date list of parking violations
- Read and reply to emailed Car Parking queries.
- Contact end user if they have any Car Parking queries.
- Answer the telephone, deal with telephone enquiries and take messages in a polite and professional manner.
- Keep records as necessary.
- Manage ticket requests (Ad hoc).
- Order stock when required.
- Identify and develop opportunities, through initiative ideas and creative thinking (by being proactive).
- Collate permit audits.
- Perform any duties as requested appropriate to the needs of the business, including ID Access requests
- As part of a team develops and implements administrative systems.
- Ensure that information and data is accurate and handled in an appropriate way.
- Monitors and maintains systems/processes in relation to own work.
- To ensure that Health & Safety practices are performed and are appropriate to self and others.
- To ensure that confidentiality is maintained at all times in line with Caldecott principles and the Data Protection Act 2018. In line with GDPR framework.
- Work as a team to keep a security first mindset.
Legal Compliance
- The ability to communicate and work with colleagues, patients, other members of staff and visitors to the Hospital.
- Awareness of health and safety issues.