Secured Loan Advisor

Quay Recruit; Nottingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading financial brokerage in Nottingham is looking for a Secured Loan Advisor to assist customers with their financial needs. The ideal candidate will be CeMAP qualified with at least 2 years of experience in secured loans. Responsibilities include assessing applications and maintaining customer relations to ensure satisfaction and compliance. This full-time role offers a chance to grow alongside inspiring leadership.

Qualifications

• Fully CeMAP qualified with 2+ years in secured loan advice.
• Performance-driven mindset with accountability for targets.
• Strong knowledge of mortgage and secured loan products.

Responsibilities

• Assess customer applications and provide tailored recommendations.
• Offer expert advice on secured loan options using proprietary software.
• Maintain strong customer relationships throughout the loan process.

Skills

CeMAP qualification

Customer relationship management

Communication skills

Financial product knowledge

Sales performance

Job description

We are seeking a talented and motivated Secured Loan Advisor to join our fast-growing and ambitious client. In this role, you will play a crucial part in helping customers secure their financial needs by providing expert advice on secured loans.

This is a unique opportunity to join a dynamic brokerage where you can grow with the business. You will be working closely with ambitious and established directors who have a proven track record of success, offering you the platform and support to achieve your full potential.

What you’ll be doing:

• Assessing customers' applications and delivering high-quality recommendations tailored to their needs and circumstances
• Providing expert advice on secured loan options, using the client’s distinctive in-house software
• Keeping up to date with industry regulations and lender criteria to provide accurate, compliant guidance
• Building and maintaining strong customer relationships, keeping them informed throughout the process
• Meeting or exceeding sales targets and KPIs while maintaining excellent customer satisfaction
• Collaborating with an experienced team of case managers to support customers through the application process

What we expect from you:

• Fully CeMAP qualified, with a minimum of 2+ years’ experience within secured loan advice (intermediary background preferred)
• Performance-driven mindset, accountable for achieving targets and delivering the right outcomes for customers
• Commitment to providing a best-in-class customer experience that fosters loyalty and satisfaction
• Strong knowledge of mortgage and secured loan products, regulations, and procedures
• Excellent communication and interpersonal skills with the ability to build rapport and trust

If you are motivated, customer-focused, and want to be part of a growing business with ambitious leadership, we would love to hear from you.

Seniority level: Associate

Employment type: Full-time