Secure Transport Support Worker

Muve Healthcare; Birmingham; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Comprehensive induction and ongoing,专c

Structured operational support

Clear progression opportunities

Job summary

Fortis Secure Transport, part of the Muve Healthcare Group, is hiring a Secure Transport Support Worker. You will work with individuals in crisis, ensuring transfers are safe, legal and dignified, in crews of at least three staff.

Responsibilities include driving secure vehicles, supervising patients, de-escalation, risk management and detailed reporting, with potential hospital admission supervision where needed.

Qualifications

• Full UK manual driving licence.
• DMI training.
• Minimum 12 months driving experience.
• Ability to obtain/maintain Enhanced DBS.
• Willingness to work shifts (evenings/nights/weekends).
• Experience in healthcare, learning disability support, mental health services, or related fields.

Responsibilities

• Drive secure, adapted vehicles and supervise patients safely.
• De-escalate behaviours and provide behavioural support.
• Manage risk and safeguard individuals.
• Provide accurate reporting and professional handovers.
• Extend supervision during hospital admissions or in psychiatric suites.

Skills

Calm under pressure

Clear communication

Emotional resilience

Safety-focused

Education

NVQ/QCF Level 3 Health & Social Care

First Aid training

Job description

Secure Transport Support Worker

Mental Health Transport HCA

Fortis Secure | A Muve Healthcare Group Company

Not every healthcare role happens on a ward.

Some take place on the road — supporting an individual in crisis, assisting with a hospital admission, assisting securely by taking a patient to A&E, supporting throughout Court trials or helping someone with complex mental health or learning disability needs reach the right place of care safely.

At Fortis Secure Transport, part of the Muve Healthcare Group, we provide specialist secure transport and patient support services for individuals detained under the Mental Health Act and those living with complex mental health and learning disabilities.

We are growing our team and are seeking resilient, compassionate, and professional individuals to join us.

The Role

You will work directly with individuals experiencing acute mental health episodes, behavioural distress, or those with learning disabilities who require specialist, supported transport. Many of the people we support may be highly anxious, overwhelmed, or vulnerable.

Your responsibility is to ensure every transfer is conducted safely, lawfully and with dignity.

Working in trained crews (minimum three staff), you will rotate responsibilities including:

• Driving secure, specially adapted vehicles
• Patient supervision and engagement
• De-escalation and behavioural support
• Risk management and safeguarding
• Accurate reporting and professional handovers

You may also provide extended supervision during hospital admissions or within psychiatric suites.

Who We’re Looking For

This role requires more than practical ability — it requires the right mindset.

You will be well suited if you are:

• Calm and composed in high-pressure environments
• Able to communicate clearly and respectfully
• Emotionally resilient and patient
• Comfortable working with individuals presenting complex behaviours
• Professional, punctual, and safety-focused

Essential Requirements

• Full UK Manual Driving Licence
• DMI Training
• Minimum 12 months’ driving experience
• Ability to obtain and maintain an Enhanced DBS
• Willingness to work shifts, including evenings, nights and weekends
• Physical and emotional resilience
• Experience in healthcare, learning disability support, mental health services, residential care, custody, security, or emergency services

What We Offer

• Comprehensive induction and ongoing specialist training (including conflict management and safe intervention training)
• Structured operational support
• Clear progression opportunities within Fortis Secure and the wider Muve Healthcare Group
• A meaningful career where your role directly supports some of the most vulnerable individuals in society

About the role

What You’ll Be Supporting

Our work includes:

• Transfers for individuals detained under section 2, 3 and 136 of the Mental Health Act
• Planned and urgent hospital admissions and discharges
• Secure conveyance from residential homes, supported living services or private addresses
• Court and custodial transfers where required
• Community-based assessments alongside mental health professionals and local authorities
• Support for individuals with learning disabilities requiring specialist transport and behavioural support

Every situation is different — adaptability and professionalism are essential.

About the company

Marva is a forward-thinking recruitment partner dedicated to connecting exceptional talent with organisations striving for excellence. Through strategic insight, meaningful investment in people and comprehensive support throughout the hiring journey, we enable sustainable growth for both individuals and businesses. With a clear commitment to reshaping the future of workforce solutions, Marva delivers recruitment that is responsive, relationship-driven and built for long-term success.

Required Criteria

• Confidence in using digital care planning systems.
• Excellent communication skills and a calm, resilient and professional attitude.
• A valid UK driving licence and access to your own vehicle.
• Eligibility to work in the UK.

Desired Criteria

• NVQ/QCF Level 3 in Health and Social Care (Adults or Children).
• Current First Aid training.