Healthcare Assistant (HCA)

The Methodist Church in Britain; Coalville; On-site; GBP 19,000 - 27,000; Full time

Job summary

Prometheus Safe & Secure is seeking a Healthcare Assistant to support qualified nurses with patient transfers and provide compassionate care in crisis situations. The role involves driving company ambulances, performing pre-journey checks, and maintaining accurate patient records.

Applicants must have enhanced DBS clearance for adults and children, a full UK driving licence with minimal points, and the right to work in the UK.

Qualifications

• Enhanced DBS clearance for adults and children.
• Full UK driving licence for manual and automatic vehicles with 6 or fewer penalty points.
• Right to work in the UK.

Responsibilities

• Support nurses in safe patient transfers.
• Provide compassionate, person-centred care.
• Offer reassurance and crisis intervention.
• Respond calmly to emergencies.
• Follow safeguarding procedures.
• Drive ambulances when required.
• Carry out vehicle and equipment checks.
• Complete accurate patient records and handovers.

Skills

Patient transfers

Crisis intervention

De-escalation techniques

Safeguarding

Record keeping

Tools

Driving licence

Job description

This healthcare assistant post sits with Prometheus Safe & Secure, a provider of secure patient transport and enhanced observation for people with mental health needs. The work centres on supporting qualified nurses on transfers, calming people in crisis and driving company ambulances. It is distinct for hospital bedwatch and Section 136 suite work, plus transfers under the Mental Health Act, across a service running around the clock. Enhanced DBS checks for adults and children and a full driving licence are essential.

What the job involves

• Support qualified nurses in safe, effective patient transfers
• Provide compassionate, person-centred care that protects patients' dignity, comfort and wellbeing
• Offer reassurance, emotional support and crisis intervention to people experiencing mental health difficulties
• Respond calmly and professionally to challenging situations and emergencies
• Use approved de-escalation techniques and interventions in line with training and company policy
• Follow safeguarding procedures to protect vulnerable adults and children
• Drive company ambulances when required, ensuring safe, comfortable and timely journeys
• Carry out pre-journey vehicle and equipment checks, reporting concerns promptly
• Support safe patient movement in line with risk assessments and care plans
• Complete accurate patient records, risk information and clinical handovers
• Communicate effectively and build positive working relationships with patients, colleagues and external healthcare professionals, promoting equality, diversity and inclusion
• Attend mandatory training, team meetings and professional reviews, maintaining confidentiality and professional standards

Checks & eligibility

• Enhanced DBS clearance for adults and children
• Full UK driving licence for manual and automatic vehicles, with 6 or fewer penalty points
• Right to work in the UK

Nice to have

• Excellent written and verbal communication skills
• Strong attention to detail and focus on accuracy
• Proactive, positive and able to work independently or as part of a team
• Well organised with good time management skills
• Experience in a healthcare support or compliance-focused role