Secure Transport Assistant

NHS Jobs; Ferryhill; In loco; GBP 21.000 - 31.000; Tempo pieno

Descrizione del lavoro

Nerams Ltd is seeking a Specialist Transport Assistant to support the care and safe transportation of mental health patients. Training will cover patient care, clinical practice, mental health, and restraint techniques.

You will work to ensure timely transport to hospitals, treatment centres, and other care locations, upholding high safety standards and compassionate care. You will be expected to communicate clearly, work as part of a team, and show empathy and professionalism under potentially

Competenze

• Initial classroom training covering patient care and clinical practice.
• Mental health awareness and restraint training.
• Understanding of safe patient handling and transportation procedures.

Mansioni

• Care for and safely transport mental health patients to and from appointments.
• Ensure patient safety and minimize harm to patients, staff and others.
• Coordinate with healthcare partners to support timely transportation.

Conoscenze

Patient care

Communication

Teamwork

Empathy

Public interaction

Descrizione del lavoro

Nerams Ltd Nerams Ltd are an independent ambulance service working in partnership with the NHS, local authorities, heavy industry and many other diverse clients Regulated by the Care Quality Commission and held to the same high standard as NHS Ambulance Trusts, we strive to offer the highest standard of patient care. Our core values of care, teamwork, quality, respect and honesty are at the heart of everything we do. Are you ready to start your career and development with us?

The Role of an Specialist Transport Assistant

The role and training you will undertake as a Specialist Transport Assistant is varied and exciting. Initial training will consist of in the classroom covering patient care, clinical practice, mental health, restraint training and other key aspects of the role.

You will be:

• Responsible for the care and safe transportation of mental health patients.
• Ensuring timely transportation to and from appointments at hospitals, treatment centres, day units or other places of care.
• At all times the post holder must ensure patient safety and reduction in harm to patients, self, colleagues and others by assessing risks and adopting safe working practices.

You must:

• Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards Good attendance record in terms of number and length of absences.
• High standards of personal hygiene.
• Wear uniform as supplied and directed.
• Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points).
• Expectation of dealing with people, demonstrating sound customer care skills.
• Working with the public or public involvement To be flexible and adaptable, trustworthy, approachable and tactful.
• To be diplomatic, caring, empathetic, enthusiastic and a mature attitude To be able to handle traumatic, emotional and distressing situations To be able to deal with various patient conditions, some of which that can be distressing.
• A minimum entry age of 21yrs old.

When completing Mental Health transportation you will work alongside other Specialist Transport staff, as well as the police, mental health services and other healthcare professionals to transport mental health patients. This may be for assessment or treatment at another location from where they are in the community, hospital or prison. This role will utilise all the new skills you have learnt in the classroom. The ideal candidate will be an excellent communicator and be willing to put patient care at the forefront of what they do. We will look for people that demonstrate our core values of care, respect, honesty, quality and teamwork.