Secure Case Manager

Cambscommunityservices; Cambridge; On-site; GBP 46,000 - 53,000; Full time

Job summary

A leading health and social care organization in Cambridge is seeking a Secure Case Manager. The role involves managing patient pathways in secure services and overseeing quality assurance across multiple sites. Candidates should be registered mental health professionals with substantial experience in healthcare settings, ready to work collaboratively within a dynamic team.

Qualifications

• Significant operational knowledge of secure services.
• Demonstrated experience in healthcare environments.
• Self-motivated with the ability to work independently.

Responsibilities

• Overseeing patient pathways through secure services.
• Conducting regular reviews and quality assurance.
• Collaborating with NHS stakeholders for service improvement.

Skills

Management of patient pathways

Quality assurance in healthcare

Risk assessment and management

Education

Registered Mental Health/Learning Disability Nurse

Post-graduate degree or equivalent experience

Training in project/financial management

Job description

Employer Cambridgeshire and Peterborough NHS Foundation Trust Employer type NHS Site Elizabeth House Town Cambridge Salary £46,148 - £52,809 per annum pro rata Salary period Yearly Closing 19/06/2025 23:59

Secure Case Manager

Band 7

Job overview

As a Secure Case Manager for the EoE Provider Collaborative, you will be working as part of the Quality Team to support the pathways for service users through secure hospital care.

You will be responsible for a caseload of adults who are inpatients in low, medium and high secure services and will lead on the quality oversight of a number of secure hospitals sites within the region.

Main duties of the job

The case manager will have responsibility for oversight of the pathway of adults through low, medium and high secure services. Although the majority of placements are within the East of England, some service users are placed outside of the region in specialist services across the country and the case manager is expected to visit all individuals on an 8 weekly basis.

The post holder will also be responsible for leading on quality oversight of a number of secure hospitals sites within the region and will carry out regular visits as well as annual formal service reviews.

As a clinician within the TACT the post holder will work closely with the commissioning and transformation teams to ensure continuous improvement of the service.

Working for our organisation

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting andempowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.

To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.

Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

For further information on CPFT, please visit our website at www.cpft.nhs.uk

Detailed job description and main responsibilities

Please refer to the attached job description and person specification for full details of responsibilities.

• To provide clinical assurance of the quality of the care provided by specialised services within the east of England.
• Managing individual patient pathways to ensure high quality services and care planning outcomes are achieved.
• Provide proactive case management through effective liaison with significant stakeholders for the placement of patients according to evidenced clinical need and undertake monitoring of the placement through regular attendance at relevant CPA meetings and Section 117 reviews to ensure the effectiveness of treatment and efficacy of care packages.
• To be involved in patient forums in order to appreciate the patient experience and address, with the Senior Case Manager and Commissioners, issues raised with regards to compliments, concerns and complaints.
• Attend provider’s referral and bed state meetings.
• Work collaboratively with all providers to ensure quality improvement processes are in place.
• In the event of a serious and untoward incident being reported by a provider, the post holder may be required to investigate and report to the Senior Case Manager on the incident and actions.
• Take an active role in the development of partnership working across the east of England to promote timely and equitable patient access to services once assessed as having a clinical need and risk, and timely egress from services ensuring the most appropriate level of security/setting is available in accordance with the patients agreed care pathway. Identify and negotiate placements for patients at the point of initial referral.
• Establish and maintain effective links and good communication with all relevant specialised mental health and learning disability service providers (NHS and Independent Sector), Clinical Commissioning Groups (CCGs), prisons and other key stakeholders who provide services to patients within the east of England.
• The post will also include being responsible for ensuring the development and articulation of best practice across providers of the pathway.
• Attendance and participation at local, regional and national forums related to specialised services.
• To work collaboratively across the NHS England and NHS Improvement matrix, including integrating the National Director’s portfolio.

Person specification

Education

• Registered Mental Health/Learning Disability Nurse or other registered health or social care professional
• Further training in project management/financial management or supporting the change process
• Educated to Post-graduate degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area

Experience

• Significant operational knowledge of secure services, including risk assessment/management
• Knowledge of legal issues pertaining to the specialist service, including MHA 1983, Ministry of Justice procedures
• Demonstrable specialist knowledge in a relevant discipline
• Demonstrated experience in a Healthcare environment.

Skills and abilities

• Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales.
• Self-motivated and able to work independently.
• Ability to work under pressure.
• Numerate and able to understand complex financial issues combined with deep analytical skills.

Values and Behaviours

• Commitment to and focused on quality, promotes high standards in all they do.
• Values diversity and difference operates with integrity and openness
• Actively develops themselves and supports others to do the same

Other

• Able to travel across various sites where applicable

Here at Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) we are dedicated to providing high quality care with compassion. We deliver many of the NHS services that are provided outside of hospital and in the community such as physical, mental health and specialist services.

We are a health and social care organisation, offering a wide range of services, including:

• Integrated physical and mental health services for adults and older people;
• Specialist mental health and learning disability services;
• Children’s community services in Peterborough;
• Ground-breaking research

We strongly encourage applications from all sections of the community, particularly from under-represented groups including disabled people and members of our ethnic minorities and LGBTQ+ communities. For further information about our positive equality, diversity and Inclusion work, please visit https://www.cpft.nhs.uk/equalityanddiversity .

CPFT is looking to build upon its pool of temporary workers with Temporary Staffing Services (TSS). You will be asked at interview if you would be willing to register with TSS. This is an excellent opportunity for those looking to take on additional hours that are flexible around your personal circumstances.

Please be advised that in line with the WHO Health Workforce Support and Safeguards List, 2020 Cambridgeshire and Peterborough NHS Foundation Trust currently are unable to accept applications from overseas candidates whose country of residence is classed as a ‘Red List’ country.

Applicants who require entry into the UK will be required to provide a valid police certificate from the relevant authority from each country (except the UK) where the applicant has been present for 12 months or more, 10 years before the date of visa application, while aged 18 or over.

If you are successful at interview you will be subject to pre-employment checks, including a DBS (if appropriate), references and Occupational Health. To ensure a smooth process please bring all identity documents to your interview. A list of required identity documents will be attached to your interview invitation.

All communications will be sent to you via TRAC Systems. By applying for this post you are agreeing to CPFT transferring the information contained in this application to TRAC. If you are made an offer, information will also be transferred into the national NHS Electronic Staff Records system.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.