Secure Case Manager

NHS; Cambridge; On-site; GBP 46,000 - 53,000; Full time

Job summary

NHS is seeking a Secure Case Manager to oversee quality assurance in patient pathways through secure services. The ideal candidate will possess a Registered Mental Health Nurse qualification and experience in project management. This position involves visiting various secure services, ensuring compliance with care quality standards, and engaging with stakeholders across the East of England.

Qualifications

• Registered health or social care professional.
• Further training in project management or financial management.
• Significant operational knowledge of secure services.

Responsibilities

• Oversee quality assurance in patient pathways through secure services.
• Manage individual patient pathways ensuring quality service delivery.
• Attend and participate in various clinical and stakeholder meetings.

Skills

Risk assessment

Project management

Effective communication

Education

Registered Mental Health Nurse

Post-graduate degree in relevant subject

Job description

Job summary

As a Secure Case Manager for the EoE Provider Collaborative, you will be working as part of the Quality Team to support the pathways for service users through secure hospital care.

You will be responsible for a caseload of adults who are inpatients in low, medium and high secure services and will lead on the quality oversight of a number of secure hospitals sites within the region.

Main duties of the job

The case manager will have responsibility for oversight of the pathway of adults through low, medium and high secure services. Although the majority of placements are within the East of England, some service users are placed outside of the region in specialist services across the country and the case manager is expected to visit all individuals on an 8 weekly basis.

The post holder will also be responsible for leading on quality oversight of a number of secure hospitals sites within the region and will carry out regular visits as well as annual formal service reviews.

As a clinician within the TACT the post holder will work closely with the commissioning and transformation teams to ensure continuous improvement of the service.

About us

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting andempowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.

To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.

Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

For further information on CPFT, please visit our website at www.cpft.nhs.uk

Details Date posted

05 June 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

310-CORP-7115928

Job locations

Elizabeth House

Cambridge

CB21 5EF

Job description Job responsibilities

Please refer to the attached job description and person specification for full details of responsibilities.

To provide clinical assurance of the quality of the care provided by specialised services within the east of England. Managing individual patient pathways to ensure high quality services and care planning outcomes are achieved. Provide proactive case management through effective liaison with significant stakeholders for the placement of patients according to evidenced clinical need and undertake monitoring of the placement through regular attendance at relevant CPA meetings and Section 117 reviews to ensure the effectiveness of treatment and efficacy of care packages. To be involved in patient forums in order to appreciate the patient experience and address, with the Senior Case Manager and Commissioners, issues raised with regards to compliments, concerns and complaints. Attend providers referral and bed state meetings. Work collaboratively with all providers to ensure quality improvement processes are in place. In the event of a serious and untoward incident being reported by a provider, the post holder may be required to investigate and report to the Senior Case Manager on the incident and actions. Take an active role in the development of partnership working across the east of England to promote timely and equitable patient access to services once assessed as having a clinical need and risk, and timely egress from services ensuring the most appropriate level of security/setting is available in accordance with the patients agreed care pathway. Identify and negotiate placements for patients at the point of initial referral. Establish and maintain effective links and good communication with all relevant specialised mental health and learning disability service providers (NHS and Independent Sector), Clinical Commissioning Groups (CCGs), prisons and other key stakeholders who provide services to patients within the east of England. The post will also include being responsible for ensuring the development and articulation of best practice across providers of the pathway. Attendance and participation at local, regional and national forums related to specialised services. To work collaboratively across the NHS England and NHS Improvement matrix, including integrating the National Directors portfolio.

Job description Job responsibilities

Please refer to the attached job description and person specification for full details of responsibilities.

To provide clinical assurance of the quality of the care provided by specialised services within the east of England. Managing individual patient pathways to ensure high quality services and care planning outcomes are achieved. Provide proactive case management through effective liaison with significant stakeholders for the placement of patients according to evidenced clinical need and undertake monitoring of the placement through regular attendance at relevant CPA meetings and Section 117 reviews to ensure the effectiveness of treatment and efficacy of care packages. To be involved in patient forums in order to appreciate the patient experience and address, with the Senior Case Manager and Commissioners, issues raised with regards to compliments, concerns and complaints. Attend providers referral and bed state meetings. Work collaboratively with all providers to ensure quality improvement processes are in place. In the event of a serious and untoward incident being reported by a provider, the post holder may be required to investigate and report to the Senior Case Manager on the incident and actions. Take an active role in the development of partnership working across the east of England to promote timely and equitable patient access to services once assessed as having a clinical need and risk, and timely egress from services ensuring the most appropriate level of security/setting is available in accordance with the patients agreed care pathway. Identify and negotiate placements for patients at the point of initial referral. Establish and maintain effective links and good communication with all relevant specialised mental health and learning disability service providers (NHS and Independent Sector), Clinical Commissioning Groups (CCGs), prisons and other key stakeholders who provide services to patients within the east of England. The post will also include being responsible for ensuring the development and articulation of best practice across providers of the pathway. Attendance and participation at local, regional and national forums related to specialised services. To work collaboratively across the NHS England and NHS Improvement matrix, including integrating the National Directors portfolio.

Person Specification Education Essential

• Registered Mental Health/Learning Disability Nurse or other registered health or social care professional
• Further training in project management/financial management or supporting the change process
• Educated to Post-graduate degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area

Experience Essential

• Significant operational knowledge of secure services, including risk assessment/management
• Knowledge of legal issues pertaining to the specialist service, including MHA 1983, Ministry of Justice procedures
• Demonstrable specialist knowledge in a relevant discipline

Desirable

• Demonstrated experience in a Healthcare environment.

Skills and abilities Essential

• Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales.
• Self-motivated and able to work independently.
• Ability to work under pressure.
• Numerate and able to understand complex financial issues combined with deep analytical skills.

Values and Behaviours Essential

• Commitment to and focused on quality, promotes high standards in all they do.
• Values diversity and difference operates with integrity and openness
• Actively develops themselves and supports others to do the same

Other Essential

• Able to travel across various sites where applicable

Person Specification Education Essential

• Registered Mental Health/Learning Disability Nurse or other registered health or social care professional
• Further training in project management/financial management or supporting the change process
• Educated to Post-graduate degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area

Experience Essential

• Significant operational knowledge of secure services, including risk assessment/management
• Knowledge of legal issues pertaining to the specialist service, including MHA 1983, Ministry of Justice procedures
• Demonstrable specialist knowledge in a relevant discipline

Desirable

• Demonstrated experience in a Healthcare environment.

Skills and abilities Essential

• Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales.
• Self-motivated and able to work independently.
• Ability to work under pressure.
• Numerate and able to understand complex financial issues combined with deep analytical skills.

Values and Behaviours Essential

• Commitment to and focused on quality, promotes high standards in all they do.
• Values diversity and difference operates with integrity and openness
• Actively develops themselves and supports others to do the same

Other Essential

• Able to travel across various sites where applicable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details Employer name

Cambridgeshire and Peterborough NHS Foundation Trust

Address

Elizabeth House

Cambridge

CB21 5EF

Employer's website

https://www.cpft.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Cambridgeshire and Peterborough NHS Foundation Trust

Address

Elizabeth House

Cambridge

CB21 5EF

Employer's website

https://www.cpft.nhs.uk/ (Opens in a new tab)