Section Head, FMCG Warehouse — Lead & Develop Team

Reynolds Food Group; Waltham Cross; On-site; GBP 39,000 - 45,000; Full time

Benefits offered by this job

28 days holiday

Healthcare Cash Plan

Retail discount

Pension scheme enrolment

Free onsite parking

Career development

Job summary

Reynolds Catering Supplies in Waltham Cross, Hertfordshire, is seeking a Section Head to lead a team of 8–16 colleagues in a fast-paced FMCG operation. You will own performance within your section, drive productivity, and balance people management with operational delivery in a hands-on leadership role.

You’ll monitor KPIs such as productivity and accuracy, plan resources, and drive continuous improvement while managing labour costs and ensuring Health & Safety compliance.

Qualifications

• Proven experience leading warehouse or logistics teams.
• Strong coaching and development mindset.
• Experience managing KPIs, performance and targets.
• Ability to prioritise and work under pressure.

Responsibilities

• Lead and develop a team of 8–16 colleagues to meet operational targets.
• Own and drive departmental KPIs including productivity, accuracy, attendance and service levels.
• Monitor performance and apply corrective actions when needed.
• Plan and allocate resources to meet daily demands.
• Drive continuous improvement across quality, efficiency and customer service.
• Manage labour costs including overtime, agency usage and absence control.
• Ensure compliance with Health & Safety, Hygiene and Environmental standards.
• Deliver clear communication and regular team briefings.
• Coach and develop your team to support engagement and progression.
• Act as deputy for the Senior Operations Manager when required.

Skills

Leadership

People management

KPI management

Operational leadership

Communication

Job description

Reynolds Catering Supplies in Waltham Cross, Hertfordshire, is seeking a Section Head to lead a team of 8–16 colleagues in a fast-paced FMCG operation. You will own performance within your section, drive productivity, and balance people management with operational delivery in a hands-on leadership role.

You’ll monitor KPIs such as productivity and accuracy, plan resources, and drive continuous improvement while managing labour costs and ensuring Health & Safety compliance.