Secretary / Assistant Team Leader - Psychology Services

Northern Care Alliance NHS Foundation Trust; Salford; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Annual leave allowance

Flexible working opportunities

Protected health & wellbeing hours

Job summary

The Northern Care Alliance NHS Foundation Trust is seeking an experienced Medical Secretary / Assistant Team Leader to support a large Psychology service at Salford Royal. You will perform a broad range of secretarial duties, provide audio typing, diary management, and act as a bridge between patients and the clinical team.

Based at the Salford Royal site with a mix of onsite and homeworking discussed at interview, this full-time role offers collaboration opportunities within an expanding

Qualifications

• Broad experience of NHS IT systems and experience in a secretarial job are essential to this role.
• Applicants with experience in an NHS/medical setting would be an advantage.

Responsibilities

• Coordinate patient care with surgical colleagues within the trust.
• Handle daily tasks: outgoing appointments, telephone calls, booking, liaising with patients, email management, and room booking.
• Manage waiting lists and processing referrals; provide audio typing.
• Deputise for the Team Leader and support managers and stakeholders.
• Oversee supervision, staff rotas, invoicing, and rostering data input for annual leave and sickness.

Skills

Secretarial skills

Audio typing

Diary management

Telephone manner

Organisational skills

Communication skills

Confidentiality

Tools

NHS IT systems

Job description

We are looking for an experienced, enthusiastic individual to join our Psychology Administration Team as a Medical Secretary / Assistant Team Leader.

This is a newly created role which provides great opportunity for collaboration and autonomy, as part of an established administration team. You will be responsible for the daily administrative tasks that are necessary in supporting a large Psychology service.

Broad experience of NHS IT systems and experience in a secretarial job are essential to this role. Applicants with experience in an NHS /medical setting would be an advantage.

You will need to possess excellent communication skills and be able to provide the required support for queries, questions, advice, and provide support for both patients and the widespread clinical team, comprising of Neuropsychologists, Clinical health Psychologists, and Staff support Psychologists. In return, you will join a supportive team as part of an expanding and growing service.

This post is based at the Salford Royal site, in the Clinical Sciences Building.

There will be a combination of onsite working and working from home (to be discussed at interview)

This post is full time 37.5 hours a week, working Monday - Friday

• You will need to demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.
• You will need to be a self-motivated individual with proven secretarial skills, excellent audio typing ability, diary management, and an excellent telephone manner as is the ability to communicate effectively at all levels. You will need to be able to work to set deadlines and be calm under pressure as this is a very busy and at times demanding environment with a willingness to undertake and learn new tasks.
• You will be responsible for the coordination of patient care with surgical colleagues within the trust, for patients undergoing treatment in relation to awake craniotomy, Deep brain stimulation, and epilepsy.
• Daily tasks will involve, but not be limited to, Outcoming of appointments , answering of telephones, booking appointments, liaising with patients, email management, room booking, waiting list management, audio typing & processing of referrals.
• You will deputise for the current Team Leader where necessary and help support managerial colleagues and key stake holders, contributing to the direction and growth of the service.
• You will be responsible for supervision, staff rotas, raising of invoices, rostering data input for annual leave and sickness.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.