Secretary/Administrator

Mersey Care NHS Foundation Trust; St Helens; On-site; GBP 21,000 - 25,000; Full time

Job summary

Mersey Care NHS Foundation Trust is seeking a highly organised administrative professional to provide a comprehensive support service to our Children\'s Mental Health MDTs in Knowsley and Runcorn. The role includes handling a wide range of administrative tasks and ensuring timely access to information.

You will be the first point of contact for patients, service users and health professionals, maintain databases and generate reports, and work with partner agencies to support service delivery and

Responsibilities

• Act as the first point of contact for patients, service users and health professionals.
• Maintain databases and provide reports on the data required.
• Develop and maintain excellent working relationships with partner agencies.

Job description

Provide a comprehensive and high-quality administrative support service undertaking a wide range of administrative tasks, including personal responsibility for a number of delegated tasks, within our admin hub to support our Childrens mental health multi-disciplinary teams in Knowsley and Runcorn.

The role will support a range of complex and sensitive administrative functions to ensure the effective and timely access to information for the storage and sharing of information.

The post holder will act as the first point of contact for patients, service users and health professionals.

Maintain databases and provide reports on the data required. Develop and maintain excellent working relationships with partner agencies.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.