Secretarial Assistant

NHS; Sheffield; On-site; Full time

Job summary

An exciting opportunity awaits to join a dedicated team as a Secretarial Assistant within a prominent healthcare organization. This role involves providing essential support across various departments, ensuring high-quality administrative services, and managing a dynamic workload in a fast-paced environment. The ideal candidate will possess strong audio-typing skills, excellent attention to detail, and the ability to work collaboratively within a team. Join a friendly and inclusive workplace that values compassion and excellence, and contribute to making a positive impact on the lives of children and young people in the community.

Benefits

Excellent annual leave

Pension schemes

Health programmes

Exclusive discounts

Qualifications

• Experience in audio-typing and secretarial roles is essential.
• Good communication and time management skills are required.

Responsibilities

• Provide high-quality clinical typing and administrative services.
• Manage a busy workload and adapt to changing priorities.

Skills

Audio Typing

Time Management

Communication Skills

Attention to Detail

Teamwork

Conflict Resolution

Knowledge of Medical Terminology

Education

GSCE Standard including C grade in English

RSA 11 Typing or equivalent

NVQ 2 in Business Administration

Tools

NHS Software Systems

Email Software

Internet Applications

Job description

Sheffield Children’s NHS Foundation Trust

An exciting opportunity has arisen to join our dedicated team of secretaries at Sheffield Children's as a Secretarial Assistant within the Surgery & Critical Care Group.

You will provide vital support to a variety of departments, including ENT/Plastics, Neurosurgery, Ophthalmology, Trauma and Orthopaedics, and the Paediatric Surgical Unit.

This is a great role for someone who is conscientious, enjoys working as part of a team and can manage a busy workload while maintaining standards of accuracy and attention to detail.

Main duties of the job

Reporting into the Secretarial Team Leader, your responsibilities will include:

1. Provide high quality clinical typing and administrative services to clinical teams and their secretaries.
2. Produce dictated correspondence using audio and digital transcribers.
3. Support the smooth running of the office, ensuring tasks are completed promptly.
4. Manage a busy workload, adapting and responding to changing priorities.

About us

At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:

1. Outstanding Patient Care
2. Brilliant Place to work
3. Leaders in Children's Health

We work with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.

As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.

As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children's health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health.

Sheffield Children's provides great benefits to support your wellbeing, with excellent annual leave and pension schemes, health programmes, and exclusive discounts--helping you succeed at work and beyond.

Job responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.

Diversity Statement

At Sheffield Children's, we are committed to creating an inclusive environment that celebrates diversity and supports everyone's success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [e-mail]. Together, we're building a workplace where everyone belongs.

Person Specification

Qualifications & Training

• Educated to GSCE standard including C grade in English or equivalent
• RSA 11 typing or equivalent qualification or equivalent experience
• NVQ 2 in Business administration or equivalent
• RSA III or equivalent qualification or equivalent experience

Experience

• Experience of audio-typing in a secretarial role
• Experience of working with different computer software e.g. email, internet etc.
• Experience of working in a customer-focused environment
• Experience of working with confidential material
• Previous medical secretarial experience
• Experience with NHS software systems

Knowledge & Skills

• Good time management skills with the ability to prioritise work according to deadlines
• Able to work as part of a team and under own initiative
• Good verbal and written communication skills with team / clients/ relatives using tact when required
• High standard of accuracy
• Ability to establish and maintain effective working relationships
• Ability to deal with conflict
• Knowledge of medical terminology

Personal Attributes

• Adaptable to change
• Attention to detail and accuracy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Address

Sheffield Children's NHS Foundation Trust