Seasonal Till Assistant

LUSH; England; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Training and development

Bonuses

Job summary

LUSH in the United Kingdom (Northern Ireland) is hiring a Till Assistant to be the friendly final touchpoint for customers at the till. You will handle cash and card transactions, offer product recommendations, and ensure every shopper leaves with a positive store experience.

Flexible shifts with a Living Wage-based hourly rate and opportunities for bonuses. Training and development support your growth through the busy holiday period.

Qualifications

• Experience delivering friendly customer service in a fast-paced retail environment.
• Ability to handle till transactions accurately and efficiently.
• Strong communication and teamwork to support holiday peak periods.

Responsibilities

• Greet customers warmly and create a welcoming store environment.
• provide a seamless till transaction in a very fast paced, energetic environment.
• Engage with customers at till point to validate their purchases and provide recommendations.
• Maintain a clean and tidy till point.
• Support the store's sales targets by promoting products creatively at till point and offering samples

Skills

Customer service

Cash handling

Communication

Job description

Diversity matters

We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are

You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.

The role

In this role, you'll be the final point of call for customers, ensuring seamless cash and card till transactions and finishing their shopping journey with a smile. You'll be expected to offer recommendations from the till point, and make sure every customer leaves with a lasting positive impression of LUSH, ensuring return custom.

With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you'll be well-supported through training and development to grow your skills.

Key Information

Hours available: 12-24 hour contracts available, with overtime opportunities.

Application Deadline: 18.11.26 - Applications may close early

Trial Shifts: ongoing from 20.11.26

Training and Start date: ongoing from 23.11.26 (Official date TBD)

This is a temporary role with an end date of 31.12.26

Key Responsibilities

• Greet customers warmly and create a welcoming store environment.
• provide a seamless till transaction in a very fast paced, energetic environment.
• Engage with customers at till point to validate their purchases and provide recommendations.
• Maintain a clean and tidy till point.
• Support the store's sales targets by promoting products creatively at till point and offering samples

Skills and Experience

Customer Experience

Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Till Assistant, your crucial role significantly contributes to infusing this warmth into every customer interaction and making it memorable.

Communication

Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Till assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success during the holiday period.

Energetic Pace

Dealing with large volumes of customers coming through till point is part and parcel of Christmas at LUSH. The ability to maintain a positive attitude with every customer while ensuring speedy delivery and transactions is crucial.