Temporary Seasonal Stock & Tills Assistant

Lush Handmade Cosmetics; West of England; Vor Ort; GBP 15.000 - 22.000; Teilzeit

Benefits dieser Stelle

Holiday allowance

50% discount on Lush products and spa

Profit-based bonus

Complimentary spa treatment*

Pension scheme

Paid day off for your birthday*

Cycle to work scheme*

Discounted rail and bus season tickets

Employee assistance programme

6 months' full pay for parental leave

Financial childcare support on return

Flexible working

Zusammenfassung

Lush Handmade Cosmetics in Bristol is seeking a Temporary Seasonal Stock & Till Assistant. This part-time, seasonal role focuses on till service, stock replenishment, and friendly customer care. You will engage shoppers, maintain displays, and support store targets during the busy season.

You’ll take pride in product knowledge, teamwork, and flexible shifts, with training provided to grow your skills and contribute to a positive shopping experience.

Qualifikationen

• Experience delivering friendly customer service.
• Comfort with stock replenishment and data handling.
• Flexible shifts and a positive, can-do attitude.

Aufgaben

• Serve customers at the till and replenish stock to keep shelves full.
• Discuss products and store campaigns to meet store targets.
• Engage with customers on the shop floor and hand over to sales when needed.
• Maintain high visual merchandising standards and planograms.
• Handle stock deliveries and back-of-house organisation.
• Keep the store clean, inviting and well-presented.
• Process transactions with a friendly, accurate approach.
• Participate in training sessions to grow skills.

Kenntnisse

Customer service

Stock management

Communication

Teamwork

Jobbeschreibung

Temporary Seasonal Stock & Tills Assistant

Application Deadline: 3 November 2026

Department: Retail

Employment Type: Seasonal - Part Time

Location: Bristol - Cabot Circus

Compensation: GBP 13.45 / hour

Description

Diversity matters

We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are

You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.

The role

In this role, you'll be the face of the till point and a stock champion.

• Spend most of your time serving customers at the till point and replenishing stock, ensuring every interaction is warm, friendly, and memorable.
• Share your passion for our products, talking confidently about our ranges, values, and in-store services to help meet store targets and make people's days.
• Engage with customers on the shop floor - greeting, chatting, and identifying their needs before confidently handing over to a sales team member for a full consultation.
• Represent our ethics and values by talking about our campaigns, charity products, and the ways we aim to make the world a better place - collectively and individually.
• Manage and process stock efficiently, including deliveries, replenishment, and back-of-house organisation. This will involve a considerable amount of manual handling and data processing.
• Maintain high visual merchandising standards, ensuring displays are clean, well-stocked, and reflective of seasonal trends. You'll receive clear guidance but also have room to use your initiative.
• Communicate effectively with your team - asking for help when needed, giving clear handovers, and ensuring all tasks are completed to the highest standard.
• Support your teammates, sharing responsibilities and working collaboratively to create a positive, inclusive, and productive environment.
• Take direction and feedback well, using it as an opportunity to learn and grow throughout your time with us.

With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you'll be well-supported through training and development to grow your skills.

Key Information

Hours available

12+ hours per week (Minimum of 3 days per week for lowest contract)

Application Deadline: 3rd November

Trial Shifts Dates

Within availability, from 04/11/26 - these will be booked first come, first served.

Start Date

15/11/2026

Compulsory training shifts

• 15th November 2:30pm - 5:30pm (Induction & Restocking)
• 16th November 2:30pm - 5:30pm (Customer Service & Till Training)
• 19th November 3:30pm - 5:30pm (Hero Product Training)

End Date

29/12/2026

Key Responsibilities

• Make our customers feel like VIPs with your friendly and helpful approach, ensuring they leave with smiles and a great impression of your shop.
• Become a pro on our products, knowing what to recommend at the till point
• Team up with your colleagues to hit store goals, keep the shop floor fun, and deliver top-notch service together.
• Get creative with displays and keep our store looking fabulous, using this as a way to help our customers find the right products while they're shopping.
• Help keep our inventory in check by restocking shelves, making sure everything is in its place, and ensuring our products are always ready for their close-up.
• Keep our store sparkling clean and inviting, creating a space that adds to our customers' shopping joy.
• Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
• Be the go-to to resolve issues and make sure our customers are genuinely cared for.
• Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.

Skills, Knowledge and Expertise

Customer Experience

Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Stock and Tills Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.

Teamwork

Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Stock and Tills Assistant revolves around making teamwork an instinctive and joyful experience.

Communication

Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Stock and Tills Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.

Nice to have but training will be provided

Ethical and Sustainable Mindset: Understanding and alignment with Lush's commitment to ethical sourcing, sustainability, and cruelty-free practices

Benefits

• Holiday allowance
• 50% discount on Lush products and spa treatments
• Profit-based bonus
• Complimentary spa treatment*
• Pension scheme
• Paid day off for your birthday*
• Cycle to work scheme*
• Discounted rail and bus season tickets *
• Employee assistance programme
• 6 months' full pay for parental leave (primary caregiver)*
• Financial childcare support on return to work*
• Flexible working

*qualifying period & hours required