Seasonal Store Colleague

TN United Kingdom; Birmingham; On-site; GBP 20,000 - 30,000; Full time

Job summary

A forward-thinking company is looking for a dynamic Sales Assistant to enhance customer experiences and drive sales. This role offers opportunities for personal and professional growth in a vibrant retail environment. As a Sales Assistant, you'll ensure customers receive exceptional service, maintain stock standards, and collaborate with your team to exceed sales targets. If you're enthusiastic about retail and eager to develop your career, this position is perfect for you.

Qualifications

• Positive attitude towards a fast-paced, customer-focused retail environment.
• Enthusiastic approach to challenges for personal and professional development.

Responsibilities

• Provide knowledgeable and seamless customer experience.
• Drive sales and achieve targets through teamwork and product knowledge.
• Ensure timely and accurate replenishment of stock on the shop floor.

Skills

Customer Service

Sales Techniques

Communication Skills

Team Collaboration

Flexibility

Job description

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We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.

Responsibilities:

1. Providing a knowledgeable and seamless customer experience for all customers that enter the store.
2. Continuously maintaining clean and tidy stock standards on the shop floor for customers at all times.
3. Collaborate with your team members to achieve sales and KPI targets through being knowledgeable on current trends, in-store promotions, and store processes.
4. Drive sales, ensuring targets are achieved and, where possible, exceeded.
5. Utilise the in-store devices to offer the customer the full product range.
6. Provide alternatives and add-on sales at every opportunity.
7. Replenish stock levels when needed, ensuring the full-size range is on the shop floor where possible.
8. Ensure that product is priced correctly.
9. Deputise for other staff, work within departments, or carry out other duties as required.
10. Represent JD Sports in a professional manner at all times.
11. Conduct your work in a safe and responsible manner.

Role objectives and KPIs:

1. Provide exceptional service to ensure customer satisfaction and retention.
2. Actively drive sales to support the store in meeting and exceeding financial goals.
3. Ensure the timely and accurate replenishment of stock on the shop floor to maintain optimal product availability.

Skills and Experience:

1. A positive attitude towards a fast-paced, customer-focused retail environment.
2. An enthusiastic approach to challenges as opportunities for personal and professional development.
3. Confident interpersonal and communication skills, thriving in social situations through engagement with customers.
4. Flexibility to work various shifts, including weekends and holidays, based on store needs.