Seasonal Store Associate: Festive Peak Customer Service

JD GROUP; East Kilbride; On-site; GBP 12,000 - 17,000; Full time

Job summary

JD GROUP is seeking a Seasonal Store Colleague to help deliver an outstanding customer experience during one of our busiest periods. You will assist with day-to-day store operations, replenish stock, and maintain presentation standards on the shop floor.

This seasonal role offers an opportunity to develop retail skills, contribute to a supportive team, and gain valuable experience for the future during the festive period.

Qualifications

• Strong communication and customer service skills.
• Ability to work effectively as part of a team.
• Comfortable working in a fast-paced retail environment.
• Able to follow processes and maintain attention to detail.
• Retail experience is advantageous but not essential.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Support the achievement of store and team objectives through excellent customer service and product knowledge.
• Replenish stock and help ensure products are available and presented in line with company standards.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays and stock areas remain clean, organised and well maintained.
• Complete operational tasks including processing transactions, stock handling and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required, to contribute to the successful operation of the store during peak trading periods.

Skills

Communication skills

Customer service

Teamwork

Attention to detail

Retail experience

Job description

JD GROUP is seeking a Seasonal Store Colleague to help deliver an outstanding customer experience during one of our busiest periods. You will assist with day-to-day store operations, replenish stock, and maintain presentation standards on the shop floor.

This seasonal role offers an opportunity to develop retail skills, contribute to a supportive team, and gain valuable experience for the future during the festive period.